Referral Coordinator: Patient Scheduling & Communications

Baptist Health; New Albany (IN); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life</n

Tuition Reimbursement

Job summary

Baptist Health, BHMG Floyd Cancer Care in New Albany, Indiana, is seeking a Referral Coordinator for a full-time role. The position involves coordinating referral requests, scheduling communications, preauthorizations, and keeping stakeholders informed about appointment statuses.

The ideal candidate will have a high school diploma or equivalent and strong verbal and written communication skills, plus solid clerical and customer service abilities to support a busy clinical office environment.

Qualifications

• Requires high school diploma or equivalent.
• Excellent verbal and written communication skills.
• Customer service-oriented with clerical abilities.

Responsibilities

• Coordinate referral requests and communicate appointment details.
• Organize requests from multiple locations to streamline scheduling.
• Obtain preauthorizations as needed to facilitate referrals.
• Communicate status of appointments to patients, providers, and staff.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

Baptist Health, BHMG Floyd Cancer Care in New Albany, Indiana, is seeking a Referral Coordinator for a full-time role. The position involves coordinating referral requests, scheduling communications, preauthorizations, and keeping stakeholders informed about appointment statuses.

The ideal candidate will have a high school diploma or equivalent and strong verbal and written communication skills, plus solid clerical and customer service abilities to support a busy clinical office environment.