Referral Coordinator

Intermountain Healthcare Inc.; Lafayette (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health's Lafayette Clinic is seeking a Referral Coordinator to manage patient referrals from physicians, obtain necessary authorizations, and ensure patients are cleared for specialty visits. The role emphasizes accuracy in paperwork, liaison duties among hospitals, physicians, health plans, and patients, and collaboration with care teams to smooth the scheduling process.

Candidates should have a high school diploma and at least one year of front office or revenue cycle experience;

Qualifications

• One year front office or revenue cycle experience in healthcare.
• Demonstrated ability to work independently.
• Strong problem-solving and communication skills.

Responsibilities

• Obtains referral requests from physicians.
• Verifies insurance coverage and authorizations as needed.
• Pre-certification, registration, and case-related issue resolution prior to appointments.
• Gathers information from insurance carriers and patients to determine financial obligations.
• Documents referral paperwork and communicates referral details to patients and staff.
• Acts as liaison between hospitals, physicians, plans, vendors, and patients.
• Supports PSR position as needed.

Skills

Front office experience

Revenue cycle knowledge

Independent work

Problem-solving

Education

High school diploma or equivalent

Job description

Job Description:The Referral Coordinator is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients.Join Our Team as a Referral Coordinator!We are seeking an organized and compassionate Referral Coordinator to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!Discover why Intermountain Health is a great place to work (youtube.com)Posting SpecificsPay Range: $19.41 - $28.14 depending on experienceBenefits Eligible: Yes, check them out hereShift Details: Full-time, 40 hours per week, Monday - Friday 8:00am - 5:00pmJob EssentialsObtains referral request from physician.Ensures patients have been cleared for specialty service office visits. Resolves pre- certification, registration and case-related concerns prior to a patient's appointment. Verifies insurance coverage or lack thereof for patient. Obtains authorizations if needed from insurance coverage.Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.Completes referral paperwork, including copies, and fax to medical office.Contacts patient regarding referral information and give name, location, telephone number of specialist.Returns referral to physician for signature of completion.Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.Covers PSR position as needed.Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.Performs other duties as assigned.Minimum QualificationsHigh school diploma or equivalent is requiredOne (1) year front office or revenue cycle experience in a health care organization is requiredPreferred QualificationsExperience processing insurance authorizationsDemonstrated ability to work independentlyDemonstrated problem-solving skillsPhysical RequirementsOngoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.Location:Lafayette ClinicWork City:LaFayetteWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$19.41 - $28.14We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.