Referral & Authorization Lead - Patient Access & Ops

Columbia Memorial Hospital; Astoria (OR); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Columbia Memorial Hospital in Astoria, Oregon seeks a Referral and Authorization Supervisor to lead the referral and prior authorization services within the patient connection center. This role supervises staff, trains teams, and ensures payer requirements and organizational standards are met.

The position emphasizes collaboration with providers, clinic leadership, payers, and support departments to remove barriers to care, improve workflows, and promote timely authorizations and strong patient

Competenze

• Coaches, trains, and develops staff to build a positive, accountable team culture.
• Excellent communication and collaboration with providers, clinic leadership, payers, patients, and staff.
• Analyses workflows to identify improvements and implements effective solutions.
• Strong organizational skills to prioritize tasks and meet deadlines in a fast-paced setting.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to navigate EMR systems.

Mansioni

• Oversight of referral and prior authorization workflows within the patient connection center.
• Supervise, train, and evaluate staff to ensure quality, productivity, and compliance.
• Collaborate with leadership, providers, payers, and support departments to resolve barriers to care and promote timely authorizations.
• Develop onboarding, training, and staff development programs to ensure consistency and growth.
• Monitor performance metrics and drive improvements in quality, compliance, and patient satisfaction.

Conoscenze

Coaching

Communication

Workflow analysis

Organizational skills

Microsoft Office

EMR systems

Adaptability to new software

Formazione

Associate or Bachelor’s degree in healthcare administration, business, or related field

Strumenti

Microsoft Office

EMR systems

Descrizione del lavoro

Columbia Memorial Hospital in Astoria, Oregon seeks a Referral and Authorization Supervisor to lead the referral and prior authorization services within the patient connection center. This role supervises staff, trains teams, and ensures payer requirements and organizational standards are met.

The position emphasizes collaboration with providers, clinic leadership, payers, and support departments to remove barriers to care, improve workflows, and promote timely authorizations and strong patient