Recruitment Systems Analyst

Embry-Riddle; Town of Florida (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Embry-Riddle Aeronautical University is seeking a Recruitment Systems Analyst to support data management and CRM operations across Salesforce and Campus Solutions within the Enrollment Management team. You will manage data imports, deduplication, reporting, and automation to enhance recruitment and admissions workflows.

The role emphasizes data quality, collaboration with marketing and admissions leadership, and documentation of system processes in a mission-driven higher education environment.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• Experience with data cleaning, reporting, and process documentation required.
• 1–3 years of experience in CRM operations, data management, or student information systems preferred.
• Hands-on experience with Salesforce (Education Cloud preferred) as a primary CRM platform, and tools such as DemandTools, Informatica, and FormAssembly.
• Experience with record deduplication and data hygiene best practices strongly preferred.
• Strong analytical and technical skills with high attention to detail.
• Excellent written and verbal communication skills; able to manage multiple priorities in a fast‑paced environment.
• Work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.
• Must be able to recognize and deal with priorities, recognize, and perform duties not directly assigned.
• Must be able to investigate, problem‑solve, and take corrective action.

Responsibilities

• Execute recurring data imports, exports, and audits across recruitment and admissions systems.
• Identify, merge, and proactively manage duplicate records in Salesforce using data hygiene best practices and tools such as DemandTools to maintain data integrity.
• Maintain and document data workflows, ensuring accuracy and compliance with university standards.
• Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics.
• Assist with CRM enhancements, testing, and process automation initiatives.
• Support Salesforce-integrated engagement platforms (Marketing Cloud, Mogli SMS, events) ensuring accurate audience segmentation.
• Collaborate with cross-campus teams to support outreach, communication, and admissions activities.
• Develop and maintain clear documentation for recurring system functions and process improvements.

Skills

Data cleaning

Reporting

Documentation

CRM operations

Data management

Salesforce

Education Cloud

DemandTools

Informatica

FormAssembly

Data deduplication

Data hygiene

Analytical skills

Communication skills

Multitasking

Independent work

Organizational skills

Problem-solving

Process documentation

Bachelor's degree

High school diploma

Education

High school diploma

Bachelor's degree

Tools

Salesforce

Education Cloud

DemandTools

Informatica

FormAssembly

Job description

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace

As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible.

The Opportunity

Step into a dynamic role with Embry-Riddle Aeronautical University, where innovation meets opportunity. As part of the Enrollment Management team, the Recruitment Systems Analyst plays a key role in supporting recruitment and admissions operations through data management, reporting, and systems integration. The Recruitment Systems Analyst helps ensure the accuracy, consistency, and efficiency of recruitment and admissions data across Salesforce (primary platform supporting daily operations), Campus Solutions, and other institutional systems. This includes supporting integrated tools such as Marketing Cloud, Mogli SMS, Blackthorn Events, Geopointe, FormAssembly, and DemandTools to ensure seamless data flow and engagement operation. This position collaborates closely with the Senior Assistant Director of Business Systems, Enrollment Marketing, and Recruitment/Admissions leadership to execute recurring data workflows, improve automation, and maintain the systems that drive prospective student engagement. This is a business-focused systems role within Enrollment Management, intended for a professional who applies technology to support recruitment and admissions operations rather than an IT infrastructure or software development specialist. The position emphasizes CRM use, data quality, reporting, process improvement, and collaboration with technical teams. This role offers exposure to enterprise CRM systems and cross-functional collaboration across enrollment, marketing, and technology teams. This is an excellent opportunity for a detail-oriented professional who enjoys working with data, technology, and process improvement in a mission-driven higher education environment.

Key Responsibilities

• Execute recurring data imports, exports, and audits across recruitment and admissions systems.
• Identify, merge, and proactively manage duplicate records within Salesforce using data hygiene best practices and tools such as DemandTools to maintain data integrity.
• Maintain and document data workflows, ensuring accuracy and compliance with university standards.
• Support the creation of Salesforce reports and dashboards to monitor enrollment and recruitment metrics.
• Assist with CRM enhancements, testing, and process automation initiatives.
• Support communication and engagement platforms integrated with Salesforce (e.g., Marketing Cloud, Mogli SMS, and event management tools), ensuring accurate audience segmentation and data alignment.
• Collaborate with cross-campus teams to support outreach, communication, and admissions activities.
• Develop and maintain clear documentation for recurring system functions and process improvements.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact [e-mail] and should not reach out to hiring managers or staff.

Qualifications

• High school diploma required, Bachelor’s degree preferred.
• Experience with data cleaning, reporting, and process documentation required.
• 1–3 years of experience in CRM operations, data management, or student information systems preferred.
• Hands-on experience with Salesforce (Education Cloud preferred) as a primary CRM platform, and tools such as DemandTools, Informatica, and FormAssembly.
• Experience with record deduplication and data hygiene best practices strongly preferred.
• Strong analytical and technical skills with high attention to detail.
• Excellent written and verbal communication skills; able to manage multiple priorities in a fast‑paced environment.
• Work independently with minimal supervision and demonstrate a willingness to seek guidance and direction as necessary for the performance of duties.
• Must demonstrate excellent organizational skills with keen attention to detail to ensure a high degree of accuracy of all content.
• Must be able to recognize and deal with priorities, recognize, and perform duties not directly assigned.
• Must be able to investigate, problem‑solve, and take corrective action.

Please note that due to staffing needs, this position is open to all candidates currently residing in, or planning to relocate to all states within the United States, with the exception of the following states:

• California
• Washington
• Maine
• NewYork
• Oregon
• Colorado

Exciting opportunities await at Embry-Riddle!

Explore our current openings and apply for the roles that best fit your skills and aspirations. Track the progress of your application anytime by logging into your candidate account. Set up “Job Alerts” so you’ll be the first to know when new opportunities that match your interests are posted. If you need any assistance throughout the application process, our recruiting team is here to help—just reach out to us at [e-mail]. Thank you for considering a career with Embry-Riddle. We look forward to the possibility of having you on our team!

At Embry-Riddle Aeronautical University, we don't just prepare people for the future of aerospace, we help create it. As the world's leading aviation and aerospace university, Embry-Riddle is advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Our faculty, researchers and professional staff collaborate with industry leaders, government agencies and innovators to solve real‑world challenges and shape the technologies transforming our world. We are accelerating research, expanding strategic partnerships and driving discoveries that will define the future of aerospace and STEM. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. You will inspire future leaders, advance groundbreaking ideas and help shape what's next. Join us and be part of a community dedicated to innovation, impact and the future of aerospace.

Virtual tours:

• Daytona Beach: Visit the Campus
• Prescott: Visit the Campus Prescott
• Campus Future Flythrough | Embry-Riddle Aeronautical University (ERAU)

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.