Recruitment Operations Manager

Maxim Healthcare; West Covina (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Recruitment Operations Manager to lead a dynamic team focused on enhancing recruitment strategies and caregiver retention. This pivotal role involves mentoring team members, ensuring compliance with healthcare regulations, and driving key performance metrics. The ideal candidate will possess strong supervisory skills and a solid understanding of home health care dynamics. Join a forward-thinking company that values professional development and promotes a culture of excellence, where your contributions will significantly impact the organization's success.

Qualifications

• 1+ year supervisory experience in home health care preferred.
• Knowledge of home care requirements and third-party reimbursement.

Responsibilities

• Lead and oversee a team of Recruiters and Client Coordinators.
• Develop recruitment strategies to improve key metrics.
• Ensure compliance with federal, state, and local regulations.

Skills

Supervisory Skills

Communication Skills

Recruitment Strategy Development

Compliance Knowledge

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Marketing

Bachelor’s Degree in Communications

Bachelor’s Degree in Provider Relations

BSN

Tools

Microsoft Office Suite

Job description

Join to apply for the Recruitment Operations Manager role at Maxim Healthcare.

The Recruiter Operations Manager (ROM) is responsible for leading and overseeing a team of Recruiters and Client Coordinators while contributing to their professional development through support and coaching. The role involves building a qualified healthcare recruiting team, hiring, training, supervising, evaluating performance, and driving key metrics such as recruitment activity, caregiver retention, client fill rate, and schedule accuracy. The ROM motivates the team and promotes the company's vision and culture.

Essential Duties and Responsibilities:

• Model and manage the company's mission, vision, values, customer service, and compliance standards.
• Adhere to and promote company policies and procedures.
• Build relationships and communicate effectively with patients, referral sources, healthcare team members, and community contacts.
• Develop and lead recruitment strategies, including evaluating resources like social media, job fairs, and employee referrals to improve key metrics.
• Manage the grievance process and ensure timely responses.
• Oversee on-call activities to ensure qualified coverage during operating hours.
• Support ongoing development and growth for direct reports and team members.
• Ensure compliance with federal, state, and local regulations, policies, standards, and reimbursement guidelines.
• Partner with senior management and field support to align organizational and service delivery goals.
• Translate strategic plans into recruitment actions and initiatives.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree in Business, Marketing, Communications, Provider Relations, or related field; BSN preferred.
• 1+ year supervisory or administrative experience in home health care or related healthcare programs (preferred).
• Knowledge of home care requirements and third-party reimbursement.
• Strong communication skills and proficiency in English.
• Computer proficiency with Microsoft Office Suite.
• Compliance with applicable laws and regulations.

Wage/Salary Information:

$55,000 base salary plus commission and a $7,500 Cost Of Living Adjustment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Strategy/Planning, Business Development

Industries

• Hospitals and Healthcare