Recruitment Coordinator

Flagger Force; Hummelstown (Dauphin County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k with company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid long-term disability and/

Life/AD&D

Employee assistance program

Tuition and education assistance

Employee appreciation events

Volunteer time off

Professional development opportunities

Job summary

Flagger Force is seeking a Recruitment Coordinator to attract and hire field staff, conduct interviews, and handle background checks. You will manage ATS records, respond to applicants, and coordinate onboarding and new hire orientations.

You will support market requisitions, participate in job fairs and community events, and collaborate with leaders to improve recruiting efficiency and metrics across markets.

Qualifications

• Strong customer service skills demonstrated in a relevant setting.
• Proficient with Microsoft Office tools (Word, Excel, PowerPoint, Teams).
• Able to manage time effectively and stay organized.
• Clear written and verbal communication abilities.
• Attention to detail and accuracy in data handling.
• 1+ year of customer service in an office or call center.
• Experience with Microsoft Office suite; familiarity with iCIMS is a plus.
• Must wear steel-toed boots or obtain prior to employment.
• Complete Crew Member Training (CMT) and apply knowledge.

Responsibilities

• Maintain candidate records in ATS with hiring stages and notes.
• Respond to candidate inquiries via text, voicemail, and email.
• Conduct phone interviews to assess qualifications and fit.
• Document interview details accurately.
• Launch pre-hire onboarding paperwork and verify completion.
• Provide onboarding projections and hire metrics to teams.
• Schedule NHOs for qualified Crew Member candidates.
• Support CMT during NHOs and onboarding.
• Represent Flagger Force at job fairs and events.
• Review background checks and manage pre-adverse actions.
• Perform I-9 audits to ensure compliance.
• Manage daily call flow and prioritize tasks.
• Participate in leadership meetings on recruiting resources.
• Collaborate with team to boost performance and culture.
• Stay updated on policies and procedures.
• Take on special projects as needed.

Skills

Customer service

Computer literacy

Time management

Written and verbal skills

Attention to detail

Office/call center experience

Microsoft Office

Steel-toed boots readiness

Crew Member Training (CMT) completion

Education

Associate's degree

High School Diploma

Tools

Microsoft Office

iCIMS (ATS)

Job description

The Recruitment Coordinator is responsible for attracting and hiring top talent for field positions by pre-screening applicants, conducting interviews, and completing all necessary background and hiring processes. This role supports assigned market requisitions and hiring events while consistently meeting daily, weekly, and monthly crew members hiring performance metrics across Flagger Force markets.

Responsibilities

• Maintain accurate candidate records in the Applicant Tracking System (ATS), including hiring stages, candidate engagement, notes, and application demographic updates.
• Respond to candidate inquiries by returning text messages, voicemails, and assigned emails from the shared inbox within established timelines.
• Review application records and conduct phone interviews with Crew Member candidates to assess qualifications and job suitability.
• Record thorough and complete information on interview form as relayed by candidate.
• Launch pre-hire onboarding paperwork for Crew Member hires and validate accuracy and completion prior to scheduling onboarding.
• Deliver timely and accurate new hire orientation projections, attendance updates, and hire numbers to Recruitment and Field leadership teams.
• Schedule qualified Crew Member candidates for upcoming New Hire Orientations (NHOs).
• Support the Crew Member Training (CMT) team during weekly NHOs and process new hires.
• Represent Flagger Force at community events, job fairs, and local hiring events to promote the company brand and career opportunities.
• Review background check submissions to determine eligibility and manage the pre-adverse action process.
• Conduct and maintain I-9 audits to ensure compliance with federal employment regulations
• Maximize daily call flow by managing conversations, balancing call queue priorities, and applying effective time management strategies to daily tasks.
• Participate in meetings with leadership to review recruiting resources, strategies, and process improvements.
• Collaborate with all team members as needed to promote team performance and culture.
• Stay current on departmental and company policy and procedural changes.
• Perform special projects as needed or assigned.

What Flagger Force Offers

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• On-site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

Qualifications

• Demonstrate strong customer service skills
• Proficient computer literacy
• Strong time management and organizational skills
• Strong written and verbal skills
• Demonstrates attention to detail and accuracy
• 1+ year of customer service experience in an office or call center environment
• 1 + year of experience with Microsoft Office (Word, Excel, PowerPoint, Teams, etc)
• Steel toed boots or the ability to obtain prior to employment
• Attend and successfully complete Crew Member Training (CMT) and apply knowledge to job

Preferred Experience

• Associate's degree
• Experience in agency or high-volume recruiting
• Previous experience working with iCIMS (Applicant Tracking System)

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law

Education

High School Diploma