Recruiting Systems Specialist (Workday)

HHS; Dallas (TX); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Health insurance (medical, dental, and

401(k) with employer match

Career development and ongoing培训

Job summary

HHS is seeking a remote Workday Recruiting Support Specialist to provide first-line resolution for recruiting tickets and to train recruiters on Workday and related platforms. You will handle access, navigation, and routine issues while supporting data requests and daily prescreening reviews.

The role emphasizes independent work, strong spreadsheet skills, and the ability to learn new tools quickly. Start date for January 2027 with $65,000–$70,000 annual salary.

Qualifications

• 1–2 years of experience supporting, troubleshooting, or training others on software systems.
• Strong spreadsheet skills (Excel or Google Sheets) with quick data turnaround.
• Experience with HR systems or recruiting operations is a plus.
• Ability to work independently after training.

Responsibilities

• Provide first-line resolution of Workday Recruiting tickets and troubleshoot routine recruiter issues.
• Support day-to-day system questions from recruiters and operators, including access, navigation, and general troubleshooting.
• Deliver hands-on training and setup for Workday and other recruiting platforms.
• Provide ramp-up support and shadow new recruiters during their first weeks to reinforce proper system use and procedures.
• Review candidate prescreening results daily and flag discrepancies or concerns.
• Assist with routine recruiting reports and data requests, often on quick turnarounds.
• Assist systems leadership with Workday release testing and validation as capacity allows.
• Partner with recruiters and operators to reinforce proper system usage and best practices.

Job description

Location:HHS Home OfficePay Rate:Salary - Salary Plan, 65,000.00 USD AnnualWork Shift:Job DescriptionLocation: Remote (US)Pay: $65,000–$70,000 per yearAnticipated Start Date: January 2027Keep HHS’ recruiting engine running smoothly by providing first-line support for Workday Recruiting, our applicant tracking system, and the sourcing and screening tools our recruiters rely on every day. This fully remote role trains and supports new recruiters, resolves system issues, and helps maintain clean, compliant candidate data so our recruiting team can focus on finding great people. We’re interviewing now for a January 2027 start.ResponsibilitiesResponsibilitiesProvide first-line resolution of Workday Recruiting tickets and troubleshoot routine recruiter issues, escalating complex cases as neededSupport day-to-day system questions from recruiters and operators, including access, navigation, and general troubleshootingDeliver hands-on training and setup for Workday and other recruiting platformsProvide ramp-up support and shadow new recruiters during their first weeks to reinforce proper system use and proceduresReview candidate prescreening results daily and flag discrepancies or concerns to systems leadershipAssist with routine recruiting reports and data requests, often on quick turnaroundsAssist systems leadership with Workday release testing and validation as capacity allowsPartner with recruiters and operators to reinforce proper system usage and best practicesSkillsTechnical Aptitude: Comfortable learning new software systems and platforms quicklyData Skills: Comfortable working in spreadsheets to clean, organize, and summarize data under tight deadlinesAttention to Detail: Ability to manage repetitive, process-driven tasks accuratelyCommunication: Effective written, spoken, and non-verbal communication, including the ability to explain systems to non-technical usersInterpersonal Skills: Ability to interact with individuals at all levels of the organizationCustomer Service: Service-oriented mentality with a focus on exceeding expectationsDecision Making: Sound judgment on when to resolve an issue independently and when to escalateProactivity: Self-motivated with the ability to effectively prioritize projects and needsBusiness Ethics: Demonstrate integrity, respect, and discretion when handling candidate and employee informationOrganization: Ability to effectively manage tasks in a fast-paced environmentRequirements1–2 years of experience supporting, troubleshooting, or training others on software systems in any industryA technically driven mindset with the ability to learn new platforms quickly and work independently after trainingStrong spreadsheet skills (Excel or Google Sheets), including sorting, filtering, lookups, and pivot tables, with the ability to turn around data requests quickly and accuratelyReliable high-speed internet and a quiet, dedicated workspaceNot Required But a Big PlusExperience with Workday (Recruiting or HCM) or another ATS such as iCIMS, Greenhouse, Lever, or TaleoExperience in HR systems or recruiting operationsExperience as an ATS super-user, trainer, or point of contact for a recruiting teamDegree in Information Systems, Computer Science, Human Resources, Business Administration, or a related fieldExperience in a healthcare or high-volume recruiting environmentFamiliarity with Indeed, LinkedIn Recruiter, or similar sourcing platformsBuild Your Career in Recruiting Technology.This role is designed to grow with you. As your Workday expertise deepens, you’ll take on a larger part in evaluating and testing Workday’s semiannual releases and in implementing new features that shape how our recruiting team works.What We OfferPaid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee assistance program (EAP)Employee resource groups (ERGs)Career development and ongoing trainingImportant to KnowThis position has an anticipated start date of January 2027.Veterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.Who is HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.