Recruiting Solutions and Outreach Manager

PNC; Downers Grove (IL); On-site; USD 50,000 - 157,000; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a Recruiting Solution & Outreach Manager to lead strategic hiring initiatives, partnering with business leaders across markets including IL and PA. You will drive talent outreach, influence decisions and use workforce analytics to shape workforce strategy.

The role emphasizes data-driven decision making, stakeholder influence, and building strong cross-functional partnerships to deliver measurable results in talent acquisition.

Qualifications

• Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
• At least 3 years of prior management experience is typically required.
• Education: Bachelor's degree; Certifications: No Required Certification(s); Licenses: No Required License(s).
• Language Assessments: No Required Or Preferred Language Assessments.

Responsibilities

• Develops and implements, programs, campaigns, systems, and tools to source/attract employment candidates/prospects to meet the organization's talent objectives.
• Develops and implements creative recruiting and talent outreach solutions.
• Manages a team, and related operations, of professionals who are responsible sourcing and attracting candidates for employment.
• Develops high-performing teams using PNC's leadership standards and manages key performance metrics, policies and procedures.
• Serves as relationship manager for talent acquisition's external partnerships and related contracts designed to attract and source candidates.
• Leads the consultation with business partners on creative recruiting solutions using labor market data anchored in PNC's Employee Value Proposition.
• Partners and consults with business and HR management to ensure timely understanding of current and future workforce needs.

Skills

Customer Service

Delivering Business Results

Employee Engagement Drivers

Hiring Management

Leadership

People Development

Recruiting

Relationship Building

Strategic Planning

Time Management

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Recruiting Solution & Outreach Manager within PNC's Talent Acquisition and Outreach organization, you will be based in Pittsburgh or Philadelphia PA; Atlanta, GA; Downers Grove, IL; Cleveland, OH or Grand Rapids, MI.

R234136

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Recruiting Solution & Outreach Manager within PNC's Talent Acquisition and Outreach organization, you will be based in Pittsburgh or Philadelphia PA; Atlanta, GA; Downers Grove, IL; Cleveland, OH or Grand Rapids, MI.

The Recruiting Solution & Outreach Manager requires focus and expertise in strategic consultation, data-driven decision making, stakeholder influence, and talent market analysis.

• Partner with business leaders to influence decisions and drive organizational priorities
• Shape and execute strategic hiring initiatives
• Provide trusted guidance and consultation to leaders on talent and business challenges
• Analyze workforce trends, metrics, and insights to support data-driven decision making
• Develop and implement strategies that align talent priorities with business objectives
• Proactively anticipate business needs and identify opportunities to enhance organizational effectiveness
• Build strong cross-functional partnerships while driving change and continuous improvement
• Translate business goals into actionable people strategies that deliver measurable results

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops and implements, programs, campaigns, systems, and tools to source/attract employment candidates/prospects to meet the organization's talent objectives. Develops and implements creative recruiting and talent outreach solutions.
• Manages a team, and related operations, of professionals who are responsible souring and attracting candidates for employment. Develops high-performing teams using PNC's leadership standards and manages key performance metrics, policies and procedures.
• Serves as relationship manager for talent acquisition's external partnerships and related contracts designed attract and source candidates/prospects. Includes, but not limited to: Staffing agencies, marketing agencies, community partners, labor market tools, related technologies.
• Leads the consultation with business partners and team members on creative recruiting solutions using labor market data anchored in PNC's Employee Value Proposition. Partners and consults with business and HR management to ensure the timely understanding of current and future workforce needs. Leverages workforce analytics to drive decisions.
• Identifies continuous improvement and efficiency initiatives to improve talent attraction, coaches others on the selection and usage of talent acquisition tools and data. Participates in cross functional project teams as assigned.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC Also Has Fundamental Expectations Of Our People Managers. As a Manager Of Talent In PNC, You Will Be Expected To

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customer.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Customer Service, Delivering Business Results, Employee Engagement Drivers, Hiring Management, Leadership, People Development, Recruiting, Relationship Building, Strategic Planning, Time Management

Competencies

Business Acumen, Candidate Screening, Candidate Sourcing, External Resource Management, HR: Trends and Direction, HR Planning And Development, Human Resources Policies, Strategies And Environment, Industry Knowledge, Influencing, Partnering for Clients' Success, Planning: Tactical, Strategic, Staffing And Recruiting, Workforce Analytics, Workforce Diversity Management

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required Or Preferred Language Assessments

Pay Transparency

Base Salary: $50,000.00 – $157,300.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/01/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.