Recruiter (on site)

Dynamic Workforce Solutions; Pittsburgh (Allegheny County); On-site; USD 60,174,000 - 65,904,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Disability insurance

Paid time off

Paid holidays

401K

FSAs

Tuition assistance

Job summary

Dynamic Workforce Solutions in Pittsburgh is seeking a Business Services Rep to identify job opportunities for participants and match qualified candidates with openings. You will build relationships with employers and provide retention support to both sides.

This non-exempt role emphasizes extreme customer service, outreach, and collaboration with Career Navigators to connect local businesses with talent and improve workforce outcomes.

Qualifications

• Bachelor's Degree or equivalent experience required.
• Minimum of two years' experience in B2B sales, staffing, recruiting, or workforce development.
• Strong recruitment, data entry and customer requirements knowledge; proficient with MS Office.

Responsibilities

• Initiates and maintains contacts with business and industry representatives and job placement/training agencies.
• Promotes participant placement by cold calling potential employers.
• Explains benefits and employment support services to employers.
• Researches newspapers and agencies for job leads.
• Locates jobs for participants who completed training programs.
• Matches job skills with applicant qualifications; refers qualified applicants to employers.
• Coordinates and attends job fairs for outreach and recruitment.
• Assists participants in assessing their job skills and provides career assessments.
• Instructs in job seeking, resume writing, interview preparation, and job retention skills.
• Provides labor market and community resource information.
• Works with Career Navigators to exchange participant activity data.

Skills

Extreme Customer Service

Communication proficiency

Teamwork orientation

Technical capacity

Data entry

Microsoft Office

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

Job description

Location: 300 Penn Center Blvd., Suite 800, Pittsburgh, PA 15235

Type: Non-exempt

Wage: $21 - $23

Some travel may be required!

Experience: Extreme Customer Service

About the Company

Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.

Job Title

Business Services Rep

Position Classification: Non-exempt

Location: 300 Penn Center Blvd., Suite 800, Pittsburgh, PA 15235

Type: Non-exempt

Wage: $21 - $23

Some travel may be required!

Experience: Extreme Customer Service

Your Impact

Do you enjoy community involvement and establishing relationships? In this role, you will have the opportunity to develop and implement strategic outreach methods while assisting local businesses with talent acquisition. You will serve as a liaison for establishing and cultivating relationships with, but not limited to, participants, employers, and community agencies.

Job Description

Primary Objectives of Position

The role of the Business Services Liaison is to identify job opportunities for participants and match qualified participants with these employment opportunities. This position is responsible for developing relationships with employers, successfully placing participants into jobs and providing on going retention services to both the employer and the participant.

Essential Job Functions

• Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.
• Promotes participant placement by making cold calls to potential employers.
• Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.
• Research newspapers, agencies, and other resources for job leads.
• Locates jobs for participants who completed training programs.
• Collects data from employers related to job orders including job requirements and skills.
• Matches job skills with applicant qualifications; refers qualified applicants to employers.
• Conducts follow-up after placement and keeps updated regarding future openings.
• Coordinates and attends job fairs to conduct outreach and recruitment activities.
• Assists participants in assessing their job skills for positions; administers and scores standard career assessments.
• Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.
• Assists participants in preparing job search portfolio.
• Provides job search/career information workshops and presentations.
• Provides labor market and community resource information.
• Works with Career Navigators to exchange participant activity and progress data.
• Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.

Other Job Duties

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Physical Demands/Work Environment

Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.

Required Competencies

Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity

Qualifications

• Education: Bachelor's Degree from an accredited college or university or equivalent experience. Work closely with the Work Experience Coordinator and the WIOA Program Manager to ensure adults and youth are assessed and appropriately matched to work experience opportunities and On the Job training opportunities.
• Experience: Minimum of two years' experience in business to business sales, staffing, recruiting, or workforce development. Previous experience in workforce development is preferred.
• Skills/Abilities: Understand recruitment, data entry, and customer requirements; knowledge of methods and techniques of job development and placement; current practices in vocational education; local labor market trends and employment opportunities; effective procedures in identifying and securing community resources and services; ability to communicate effectively in both oral and written form; computer proficiency including computer usage to prepare documents and presentations, maintain various databases, and search for information on the Internet. Ability to engage, understand, and respond to the needs of business accounts. Proficient with Microsoft Office.

Benefits

• Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance

Equal Opportunity Employer

Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.

Salary: $21.00 - $23.00 per hour