Recreation Supervisor

City of Oak Harbor; Oak Harbor (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

The City of Oak Harbor is seeking a professional Recreation Supervisor to lead the Recreation Division, guiding programs, facilities, and staff to serve residents of all ages. You will manage budgets, ensure safe operations, and foster community partnerships to deliver inclusive, high-quality recreation experiences throughout Oak Harbor.

You will supervise personnel, oversee special events, and coordinate with the Parks and Recreation Director to align division goals with City objectives.

Qualifications

• Bachelor's degree in recreation, sports, business, fitness, or related field.
• Five years of experience managing programs, including budget oversight and supervision of staff and volunteers.
• One year administrative experience with cash handling and receipt management.
• CPR/AED and First Aid Certification, Food Handler’s Permit, and certified food protection manager within three months of hire.
• Passport Acceptance Agent certification within three months of hire.
• Certified Park and Recreation Professional (CPRP) or Certified Park and Recreation Executive (CPRE) within twelve months of hire.
• Valid driver’s license with good driving record and ability to provide driving abstract.
• Background screening including credit check and WA child/vulnerable adult abuse checks prior to hire.

Responsibilities

• Provide leadership and direction for the Recreation Division under the Parks and Recreation Director.
• Supervise division personnel including recruitment, training, and performance management.
• Oversee program development and evaluation to meet community needs.
• Develop and monitor the Recreation Division budget and revenues.
• Oversee facilities, equipment, and scheduling within The Center and related rentals.
• Manage registration systems, records, and safety/compliance procedures.
• Coordinate special events, permits, and partnerships with city departments and partners.
• Lead marketing, outreach, and community engagement for division programs.
• Oversee services for The Center and 50+ community groups and partnerships.
• Ensure compliance with city policies, ordinances, and regulatory requirements.
• Prepare reports and communicate Division needs to the Parks and Recreation Director.

Skills

Leadership / supervision

Budget management

Staff and volunteer development

Communication / reporting

Partnerships & community outreach

Program planning & evaluation

Customer service

Public relations

Education

Bachelor's degree in recreation, sports, business, fitness, or related field

CPR/AED & First Aid Certification

Food Handler’s Permit

Certified Food Protection Manager

Passport Acceptance Agent certification

CPRP or CPRE Certification

Valid driver’s license & clean driving record

Background screening including credit check & WA child/vulnerable adult checks

Tools

Microsoft Office

Recreation/Registration software

Job description

The Recreation Supervisor is a professional-level supervisory position responsible for the leadership and oversight of the City’s Recreation Division, including its employees, volunteers, programs, services, facilities, and operations. The position provides leadership for a year-round, comprehensive, and inclusive recreation program serving community members of all ages and ensures programs and services are responsive to the recreational needs and interests of the Oak Harbor community. The Recreation Supervisor is responsible for the effective administration of Division operations, including personnel management, fiscal and budget oversight, facility and capital project management, community and intergovernmental partnerships, regulatory compliance, marketing and outreach, Department Communications and public-facing services. The position provides operational leadership to ensure Recreation Division resources, programs, and services are effectively managed and aligned with City and Department goals.

Essential Functions:

1. Provide leadership and direction for the Recreation Division, including its programs, services, facilities, operations, employees, and volunteers, under the administrative direction of the Parks and Recreation Director.
2. Supervise Recreation Division personnel, including recruitment, selection, training, work assignment, performance evaluation, coaching, recognition, and performance management. Coordinate with the Parks and Recreation Director and Human Resources regarding employee development, corrective action, discipline, or termination as appropriate.
3. Provide overall leadership and oversight of Recreation Division programming and services for participants of all ages. Establish priorities, evaluate program effectiveness and community needs, and ensure assigned staff effectively plan and administer programs consistent with Department goals.
4. Develop and administer the Recreation Division budget, monitor revenues and expenditures, evaluate financial performance, and ensure responsible use of Division resources. Oversee purchasing, inventory controls, cash handling, revenue procedures, sponsorships, scholarships, fundraising activities, and other applicable financial processes.
5. Oversee Recreation Division facilities and facility use, including The Center, modular rentals, after-hours operations, facility scheduling, equipment condition, maintenance needs, and coordination with the Facilities Division, contractors, and other City personnel.
6. Oversee Recreation Division administrative and operational systems, including registration and participant records, scheduling, staffing, confidential information, operational procedures, safety requirements, performance data, and compliance with applicable City policies and procedures.
7. Serve as the City's special-event contact and oversee recreation-related permitting and rentals, including special events, park and facility rentals, and athletic field use. Coordinate with City departments, outside organizations, sports leagues, and assigned Recreation Division staff to ensure applicable requirements, permits, agreements, and City policies are satisfied.
8. Direct Recreation Division marketing, communications, outreach, and community engagement, including promotional activities, Department social media, community partnerships, and relationships with schools, service organizations, program providers, media, participants, and the general public.
9. Oversee services and partnerships supporting The Center and the 50+ community, including membership activities, coordination with the Oak Harbor Senior Center Foundation, Senior Services of Island County (DBA Island Senior Resources), Island County Public Health, and other health care, social service, education, and senior-support organizations.
10. Manage specialized Recreation Division functions and regulatory responsibilities, including the Passport Acceptance Office, The Center's commercial and commissary kitchen operations, and other assigned programs requiring certification, inspection, recordkeeping, or regulatory compliance.
11. Oversee the Recreation Division volunteer program in coordination with the Parks and Recreation Director and Human Resources and develop volunteer and community-service opportunities that support Department programs and services.
12. Ensure compliance with applicable City ordinances, policies, procedures, and local, State, and Federal requirements and establish appropriate Recreation Division operating procedures, service standards, internal controls, and safety practices.
13. Prepare, review, and present reports and administrative information regarding Recreation Division operations, finances, staffing, programs, projects, and performance and keep the Parks and Recreation Director informed of significant issues and Division needs.
14. Coordinate and organize appearances by the Department mascot, Ollie the Otter, and perform other specialized Recreation Division responsibilities as assigned.
15. Participate in committees, interdepartmental initiatives, community partnerships, and special projects and maintain effective working relationships with City departments, community organizations, partner agencies, employees, volunteers, participants, and the public.

Associated Functions:

1. Attend various workshops, continuing education, meetings, community, and social service conferences/seminars to keep current on new trends and best practices in recreation management.
2. Perform other duties and responsibilities as assigned.

Performance Requirements (Knowledge, Skills and Abilities):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, with or without reasonable accommodation.

• Knowledge of the principles, practices, and current trends of community recreation and recreation administration, including programming for youth, adults, and older adults; special events; arts and enrichment programming; and relevant community resources and services.
• Knowledge of effective management and supervisory practices, including employee and volunteer leadership, performance management, organizational development, and the ability to develop and implement effective programs, services, and operational practices.
• Knowledge of public administration and municipal operations, including budgeting, accounting and financial reporting, fundraising, grant preparation, marketing, outreach, and program administration.
• Ability to effectively lead, supervise, develop, and motivate employees and volunteers to support high-quality performance, accountability, teamwork, customer service, and a positive work environment.
• Ability to communicate effectively, both orally and in writing, including preparing reports and correspondence and presenting information to individuals and groups.
• Ability to establish and maintain effective working relationships with employees, volunteers, program participants, City officials and departments, community partners, service organizations, the media, committees, agencies, funding partners, and the general public.
• Ability to work effectively with diverse populations, including children, older adults, people with disabilities, and other vulnerable populations, and to exercise appropriate judgment and professionalism when working with individuals experiencing sensitive or challenging circumstances.
• Ability to manage multiple programs, projects, priorities, and deadlines, adapt to changing operational and program needs, and effectively allocate time and resources.
• Ability to develop, administer, and monitor budgets, analyze revenues and expenditures, and make sound financial and operational decisions consistent with Department goals.
• Ability to use standard office technology and software and learn specialized recreation, registration, and other job-related systems and equipment.
• Ability to exercise initiative, independent judgment, discretion, and appropriate confidentiality in sensitive personnel, participant, operational, and administrative matters.

Minimum Qualifications:

An equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities to perform the essential job functions may be considered.

• Bachelor’s degree in recreation, sports, business, fitness, or related field.
• Five (5) years of experience managing programs and activities of a similar agency, including budget management, and supervision of staff and volunteers.
• One (1) year administrative and organizational experience with cash handling and receipt management.
• Must obtain and maintain CPR/AED and First Aid Certification, Food Handler’s Permit, and complete a certified food protection manager course within three (3) months of hire.
• Complete initial qualification and maintain annual certification as a Passport Acceptance Agent within three (3) months of hire.
• Must obtain and maintain a Certified Park and Recreation Professional (CPRP) or Certified Park and Recreation Executive (CPRE) Certification within twelve (12) months of hire.
• Valid driver’s license and ability to provide a driver’s abstract showing a good driving record.
• Complete a comprehensive background screening to include credit check to be bonded for cash handling, and Washington child and vulnerable adult abuse background check, prior to hire.

Working Environment and Physical Demands:

The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Work is performed at The Center in office or program areas, often outdoors. Requires ability to sit, walk or stand for extended periods of time, normal visual and hearing acuity, and ability to move furniture and equipment with assistance. This position includes evening and weekend work with the expectation that hours will be flexed with approval of the Recreation Supervisor to successfully oversee programming outside of normal work hours.

Safety Statement:

We expect employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and the City’s Accident Prevention Program (APP). This includes, but is not limited to, actively identifying, and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action, emphasizing safe completion of work throughout all aspects of developing and carrying out work plans.