Recreation Program Leader II - NCRP Athletics

Collier County, FL; Naples (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Collier County North Collier Regional Park seeks a Supervisory role to oversee recreational and educational programming and related facilities with limited supervision. You will supervise staff, ensure safety, maintain records, and coordinate operations to deliver high-quality public programs.

The role requires a high school diploma or GED, two years of related experience, CPR/AED/First Aid certifications, and a valid Florida driver's license.

Qualifications

• High school diploma or GED required.
• Two years of related experience.
• Fingerprinting required.
• CPR, AED, and First Aid certifications required.
• Valid Florida Driver’s License with applicable endorsements may be required.
• Fitness certifications or related athletic program management experience preferred.

Responsibilities

• Supervises, directs, and evaluates assigned staff, including full-time, part-time, seasonal staff and volunteers.
• Ensures safety compliance and adherence to county policies and procedures; maintains training, certification and licensing records.
• Schedules facilities and manages program operations to maximize resource use.
• Provides front desk support and customer service, including information via phone, email, and in person; operates POS system.
• Attends professional trainings and keeps up-to-date with recreation trends.

Education

High school diploma or GED

Tools

POS system

Job description

Collier County strives to be an employer of choice, and many of our employees build long-term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

Supervises recreational and educational programming, services, and associated facilities with limited direct supervision at North Collier Regional Park.

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; develops key result areas for performance appraisals. Recruits, selects, trains and evaluates subordinates including full-time, part-time, seasonal staff, and volunteers required for assigned responsibilities. Ensures adherence to county and park and recreation policies and procedures.


• Provides customer service and seeks ways to improve customer experience. Communicates in a positive and respectful manner. Provides accurate and timely information. Educates customer. Adheres to all division and agency communication practices. Participates in public outreach through meetings, focus groups, surveys, and research. Analyzes data to determine recreational needs and initiates strategies and programs to meet identified needs. Monitors and implements appropriate local, state, and national recreation trends and uses data to improve customer experience. Completes procurement tasks associated with area of responsibility including scope development, quotes purchase requisition requests, invoices, and inventory of supplies as needed.


• Plans, coordinates, supervises, reports, and evaluates operations, staff, and programs.


• Ensures compliance with all federal, state, and local laws and mandates. Enforces all county policies, practices, procedures, and job safety analysis (JSA). Follows recreation manuals and standard operating procedures. Provides training and monitors compliance. Maintains training, certification, and licensing records. Enforces all county safety policies and procedures. Monitors facility, staff, and program participants to ensure safety. Seeks to institute program and facility process improvements to enhance safety. Ensures that all accidents and incidents are appropriately documented. Supervises the issuance, use, care and maintenance of supplies and equipment.


• Schedules the use of facilities to ensure the most efficient and effective use of resources. Opens and closes facilities as required; reports any maintenance problems that exist in facilities or on Park grounds; maintains responsibility for the general condition of the center or facility as it relates to areas of responsibility.


• Prepares and submits necessary records, logs and reports for equipment and supplies as well as program and staff evaluations. Maintains equipment inventory and processes acquisitions and dispositions according to Division and Agency standards. Organizes supplies and equipment. Assists in the marketing of programs by preparing guides, press releases and other promotional materials for review. Develops marketing plan for programs and services. Inputs programs and services into recreation software for division-wide recreation guide. Seeks sponsorships and donations for programs and services through approved processes. Prepares periodic reports and special reports on planning and development, program/special event summaries, and performs other duties which may be required.


• Participates in short- and long-range planning by offering inputs for the introduction of new or the modification of existing programs. Participates in division-wide committees and work groups. Develops, implements, and communicates work unit schedule in advance. Schedules employee leaves to ensure full program and facility coverage. Maintains and reviews payroll for employees monitoring accuracy and compliance prior to submission to supervisor. Collects and oversees the collection of program fees; accepts registrations, bookings, memberships, and sales using the point-of-sale software system.


• Attends professional conferences, seminars, workshops, and classes to remain current on trends and innovations in the field of parks and recreation. Completes all assigned online training.


• Operates a personal computer, laptop, and iPad using a variety of software.

• High school diploma or GED required.


• Two (2) years of related experience.


• Fingerprinting required.

ADDITIONAL FUNCTIONS

• Performs minor maintenance on equipment and facility as necessary.


• Ensures cleanliness of equipment, facility, and work area.


• Provides front desk support, provides information by phone, email, and in person; operates POS system; provides customer service; and provides clerical assistance.


• Performs other related duties as required.

LICENSES/CERTIFICATES

• Must possess and maintain certifications in CPR, AED, and First Aid.


• Licenses/certificates may be required based on area of assignment.


• May be required to possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805 based on area of assignment.


• Fitness – May be required to obtain Personal Fitness, Group Fitness, or other fitness-related certifications.


• Athletics – Athletic program management and turf management experience preferred.

• Salary offers above the minimum of the pay grade may be considered based on qualifications.


• Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the County’s Administrative Office will make the determination as to who will be required to work.


• This job posting is not intended to be all-inclusive list of responsibilities, skills or working conditions associated with the position.