Recreation Leader-Active Adults Centers

City of Raleigh North Carolina; Raleigh (NC); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

City of Raleigh North Carolina is hiring a Recreation Leader to assist with day-to-day operations at an Active Adult center. You will help with registrations, customer inquiries, and daily transactions while ensuring exceptional service to patrons 50 and better.

This role involves facility setup and light maintenance with training provided, including CPR/First Aid. Ideal candidates will have strong customer service background and an ability to lift up to 30 lbs, plus experience in recreation

Qualificações

• Min. 18 years old with customer service experience.
• Experience in recreation setting is a plus.
• Ability to lift at least 30 lbs.
• Ability to move around the facility and assist with setup (tables/chairs).
• Familiarity with cash handling policies.

Responsabilidades

• Provide exceptional customer service to patrons and respond to inquiries.
• Process registrations and handle program-related transactions.
• Maintain records using Excel, Word, Publisher and Rec Trac Software.
• Assist with facility operations, after-hours event rentals, and general clean-up.
• May supervise the facility in the absence of a full-time staff member.

Conhecimentos

Customer service

Recreation setting experience

Lifting up to 30 lbs

Ferramentas

Excel

Word

Publisher

Rec Trac Software

Descrição da vaga

As a Recreation Leader at one of our Active Adult centers, you will help provide exceptional experiences in recreation to patrons age 50 and better. Often you will be the first point of contact for our patrons, processing transactions, and responding to questions about our facility and programs. Recreation Leaders assist the facility leadership in the overall management and operation of the facility and its programs, including after hour event rentals. Recreation Leaders are considered essential staff and may supervise the facility in the absence of a full-time staff member. Once hired, employees are provided with an extensive amount of training, including CPR/First Aid.

Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facilities and City of Raleigh programs. Responsible for program registrations. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word and Publisher, Rec Trac Software and general filing. Help maintain and clean facility as needed and help move, stack, and place tables and chairs around facility. Prepare attendance reports and distribute evaluations to patrons. Supervise check in/check out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information.

Candidate must be at least 18 years of age and have experience working in a customer service setting. Experience in recreation setting a plus. This position requires the ability to move around and be able to lift at least 30 lbs.

ADA and Other Requirements:

Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Medium Work:

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:

The worker is subject to both environmental conditions. No effective protection from weather, activities occur outside. The worker is subject to noise.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.