Recreation Guide III - Zephyr Cove Resort

Aramark Corporation; Zephyr Cove (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Aramark Corporation in Zephyr Cove, NV, seeks a Recreation Guide III to lead personal interpretation of cultural, historical and natural resources in outdoor settings, and to support guests with safety, equipment and local etiquette.

You will train and mentor level I & II guides, greet guests, provide orientation on safety procedures and area regulations, and educate guests about ecology, geology and local history to answer questions and enhance visitor experience.

Qualifications

• First Aid training such as Wilderness First Responder or similar is preferred.
• Multilingual abilities are a plus for guest groups.
• Extensive guiding experience in outdoor environments is required.
• Ability to work flexible hours to accommodate tours and client needs.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Leads guests on organized and educational excursions.
• Provide leadership and training for level I & II guides.
• Greet guests and provide orientation on safety and equipment.
• Adheres to safety policies to ensure guest safety.
• Educate guests about local ecology, geology and history; answer questions.
• Choreograph tours to engage visitors of all ages and backgrounds.
• Maintain cash handling and protect company assets; uphold PPE protocols.

Skills

First Aid training

Multilingual

Guiding experience

Flexible hours

Interpersonal communication

Job description

Job Description

The Recreation Guide III will act as a lead in personal interpretation of cultural, historical, and natural resources while providing support to guests in an outdoor environment. Responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Leads guests on organized and educational excursions
• Provide leadership and training for level I & II guides
• The Guide will greet guests and provide an orientation of all safety and necessary equipment concerns, basic etiquette, area regulations, safety procedures, resource protection
• Adheres to safety policies and procedures to ensure safety of guests
• Guides will ensure guide compliance with operations Manual and Contracts
• Be aware of MSDS sheets books and be able to use this information when necessary
• Guides should test the communications equipment prior to operation
• Must be a knowledgeable guide for clients, and provide support and reassurance
• Guides will be responsible for educating self on the local ecology, geology, history and culture to be well-prepared to provide information and answer guest's questions.
• Ability to provide interpretation in a variety of settings
• Ability to choreograph your tour to educate and engage visitors of all ages and backgrounds.
• Adheres to cash handling policies and procedures
• Ensures security of company assets and a safe work environment through daily maintenance and housekeeping
• Works in conditions that involve exposure to unusual elements and extreme temperatures
• Maintains excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Training in First Aid protocols such as Wilderness First Responder, Wilderness Advanced First Aid, Wilderness EMT or EMT/Paramedic preferred
• Multi-lingual skills a plus
• Must have extensive experience guiding in the same or related environment
• Sit, stand and walk for varied amounts of time
• Demonstrates interpersonal and communication skills, both verbal and written
• Must be available to work flexible hours

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.