Recreation Fee Technician - FUL

National Park Service; Christiansted (United States Virgin Islands); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

COLA 11.88%

Job summary

National Park Service at Christiansted National Historic Site, in the Visitor and Resource Protection Division, seeks a Recreation Fee Technician to handle fee collection at park entrances, visitor centers, and campgrounds, following established government funds guidelines.

You will deliver excellent customer service, offer information and directions, keep concise shift reports, maintain accurate records, and uphold professionalism, punctuality, and integrity in a fast-paced visitor environment.

Responsibilities

• Collect fees at park entrances, visitor centers, campground, or contact stations using established guidelines for government funds handling.
• Provide excellent customer service, information, directions, and resource engagement to a high volume of visitors in a fast-paced environment.

Job description

Open: August 14, 2026 — Closes: August 24, 2026

Summary

This position is located in Christiansted National Historic Site, in the Visitor and Resource Protection Division. Cost of Living Allowance (COLA) rate of 11.88% is authorized.

Major Duties

As a Recreation Fee Technician, you will perform the following duties: Collect appropriate fees at park entrance station, visitor center, campground, or other contact station using established guidelines for handling government funds and property via a point-of-sale system. Provide excellent customer service, orientation, information, directions, and resource related engagement to a high volume of visitors in a fast-paced environment. Maintain focus, attention to detail, appropriate amounts of stock, well organized shift reports, and leave workspaces better than you found them. Answer repetitive questions to a high volume of visitors and/or diffuse upset visitors while keeping a calm, friendly, understanding, helpful, and positive demeanor. Model high standards of professionalism, punctuality, dependability, cleanliness, honesty, trust, integrity, openness, empathy, and respect for coworkers and visitors on a daily basis.