Recreation Attendant- NBPT

City-of-Carrollto; Carrollton (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

City of Carrollton Recreation Attendant assists in daily operations of the recreation center, checks members in, handles registrations and payments, and supports staff and events to keep a clean and safe environment.

The role involves public contact, basic PC and software use (RecTrac), and assisting with various program setups and custodial tasks in a community recreation setting.

Qualifications

• Applicant must be at least 17 years old.
• Six months of customer service experience.
• CPR, AED, and First Aid training within the first six months.
• High School Diploma or GED preferred.

Responsabilités

• Greet and assist facility visitors and provide information.
• Register participants for classes and events and process payments.
• Open and close the recreation center and maintain a clean, safe environment.
• Assist in equipment setup, room setup, and custodial duties.
• Maintain accurate registrant records and run basic reports.

Connaissances

Customer service

Public relations

Problem solving

Communication skills

Cash handling

Formation

High School Diploma or GED

Outils

RecTrac software

Microsoft Office

Description du poste

JOB TITLE: Recreation Attendant

DEPARTMENT/DIVISION: Parks & Recreation

REPORTS TO: Recreation Supervisor

SUMMARY: Responsible for assisting in the daily operations of the recreation center including but not limited to; checking members into the facility, handling membership transactions, opening and closing the facility, cleaning equipment, training and assisting part time recreation attendants, and ensuring a clean and safe environment.

ESSENTIAL JOB FUNCTIONS:

• Provides public information about City of Carrollton activities. Registers people for classes and athletic program or events and assists in maintaining registration filing system.
• Receives fees for equipment usage, reservations, memberships, daily guest fees for residents and non-resident, class registration and special events.
• Process credits, refunds and transfers for classes, rentals, and memberships. Register customers in software registration system, run reports and rosters.
• Upkeep and daily cleaning and sanitizing of cardio and weight room equipment. Performs custodial duties, sweeping, mopping, picking-up trash indoors and outdoors, etc. as needed.
• Assists with the administering of youth and adult athletics.
• Leads in monitoring athletic fields throughout operated by the Parks and Recreation Department.
• Assists in set up and break down of rooms.
• Assists in resolving participant complaints by recording complaints and referring to appropriate source, settles disputes arising between participants.
• Work schedule set based on current needs of department with regards to location and time.
• Attend meetings as required.
• Performs other functions as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

• None

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of basic PC skills and Microsoft applications.
• Knowledge of basic mathematics.
• Knowledge of RecTrac software.
• Skilled in public/employee relations and problem solving, ability to make sound decisions quickly and efficiently.
• Skilled in operating standard office equipment such as computer, cash register, copy machine, fax machine, ID card system, sound system, etc.
• Ability to enforce recreation policies and procedures.
• Ability to explain and promote programs, memberships, and special events to the public and maintain cooperative working relationship with other employees and instructors.
• Ability to communicate effectively both verbally and in writing.
• Ability to comprehend and follow written and verbal instructions.

MINIMUM QUALIFICATIONS:

• 17 years of age.
• Six months customer service experience.
• CPR, AED, and First Aid Training within the first six months.

PREFERENCES:

• High School Diploma or G.E.D.

WORKING CONDITIONS:

• Work is typically performed in a standard office environment. Depending on area of assignment, may occasionally work outdoor in outdoor environments, with potential exposure to adverse weather conditions.
• Sits for extended periods of time while performing daily duties such as recording fees, reserving rooms, etc.; stands, bends, and walks while distributing supplies, equipment and checking rooms.
• Must be able to lift at least 50 pounds. Lifts and moves equipment such as tables, chairs, bleachers, mats, nets, etc.

CONDITIONS OF EMPLOYMENT:

• Must be able to work varied schedules days, evenings, and weekends.
• Must pass pre-employment drug screen.
• Must pass Criminal History Check.
• Must possess a valid Texas Class C Driver's License.
• Must pass a Motor Vehicle Record Check.
• Must possess or obtain CPR/FIRST AID card and obtain AED Training within first six months.