RECREATION ATTENDANT - Cape Hatteras/Outer Banks KOA 2027

Kampgrounds of America, Inc.; North Carolina; On-site; USD 17,000 - 21,000; Full time

Job summary

Kampgrounds of America, Inc. is looking for a Recreation Attendant to assist the Recreation Lead in planning, organizing, and leading campground activities such as arts and crafts, games, sports, and themed weekends.

The role emphasizes strong customer service and interpersonal skills in a visible, guest-facing position. The Recreation Attendant will help create events calendars, manage supplies, take photos with consent, and coordinate with marketing to publish engaging social posts while

Qualifications

• Fluent English and excellent communication skills.
• Ability to manage conflict and maintain confidentiality.
• Comfortable in fast-paced environments and customer-facing roles.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Assist in planning and leading recreation activities from start to finish.
• Create and maintain an events calendar for campground activities.
• Coordinate supplies and equipment for events; assist Recreation Lead.
• Greet participants, explain rules, and encourage participation.
• Assist in social media posts and outreach with the marketing team.
• Ensure safety rules are followed and equipment is maintained.

Skills

English proficiency

Communication skills

Conflict management

Nights/weekends/holidays

Confidentiality

Customer service

Job description

Summary:

The Recreation Attendant (RA) assists the Recreation Lead in planning, organizing, executing, and leading recreation activities at the campground such as arts and crafts, games, sports, dramatics, music, social activities, hobbies, and themed weekends. The Recreation Attendant is a highly visible, customer-centric position that requires strong interpersonal customer service skills.

Essential Duties and Responsibilities:

• Facilitate preparations for events from start to finish.
• Assist in creating a detailed events calendar that supports the campground, and guests of all age ranges.
• Create supply lists and provide to Recreation Lead as needed.
• Take pictures of activities and obtain necessary photo release documentation for all individuals in photos.
• In coordination with the marketing department, prepare fun and engaging social media posts.
• Coordinate and prepare all food and beverage items, equipment, awards, and entertainment as needed for each event.
• Maintain and clean recreation equipment and facilities.
• Greet new arrivals to activities, introducing them to other participants, explaining rules, and encouraging their participation.
• Explain the rules of activities and instruct participants at a variety of skill levels
• Enforce safety rules to prevent injury.
• Modify activities to suit the needs of specific groups.
• Administer basic first aid if needed and notify emergency medical personnel when necessary.
• Clean, set-up, and breakdown the equipment that is used in recreational activities daily.
• Maintain high standards of professionalism, customer service, quality and cleanliness while promoting an atmosphere of fun.
• Maintain health standards and ensure guests and team members are in a safe and secure environment.

Non-Essential Duties and Responsibilities:

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Required Education and Experience:

• Hear and conversant in English language
• Excellent communication and collaboration skills with ability to manage conflict.
• Basic working knowledge of recreational activities.
• Comfortable in a fast-paced and high-pressure environment.
• Motivated, goal-oriented and results driven.
• Ability to maintain confidentiality.
• Able to work nights, weekends, and holidays.
• Valid Driver’s license.

Physical Demands and Working Conditions:

• Work is performed indoors and outdoors and may involve exposure to varying weather conditions
• Must be able to lift and carry up to 10 pounds regularly, lift or carry up to 25 pounds or more occasionally with assistance.
• Ability to bend, stoop, kneel, crouch, climb, push, pull, reach overhead and move safely over uneven terrain.
• Use of repetitive motion, standing, bending, sitting, lifting, and walking.
• Noise levels may be moderate to loud.
• May be exposed to dust, pollen, grasses, landscaping, and various chemicals and moving mechanical equipment.
• Use of personal protective equipment required where necessary.
• Will experience occasional interruptions and shifting priorities.
• Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and reading signs, traffic signals, etc.