Recreation Attendant

Hyatt; Hawaii; Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Hyatt Vacation Ownership in Hawaii seeks a friendly Recreation Attendant to promote resort activities for Owners and guests. You will help register participants, run games, and keep equipment ready while maintaining a warm, engaging presence.

The role requires a positive attitude, strong guest service skills, and the ability to work evenings, weekends, and holidays. Training is provided to ensure a safe and enjoyable experience across all activities.

Qualifications

• Experience in guest services or hospitality preferred.
• Ability to promote activities and register guests.
• Excellent communication and customer service skills.

Responsabilités

• Promote resort recreation activities and facilities to Owners and guests.
• Register participants for activities and maintain activity sign-ups.
• Assist with the setup, execution and teardown of recreation events and games.
• Maintain equipment and facilities in clean, organized condition.
• Provide a friendly, engaging experience and respond to guest needs.

Connaissances

Customer service

Communication

Teamwork

Flexibility

Problem solving

Description du poste

Job Description

Job Summary Do you consider yourself the organizer in your friend group? Enjoy learning and teaching in creative ways? Value a cooperative, supportive environment? If so, Recreation programming at Hyatt Vacation Club might be the place for you! You will have the opportunity to actively engage our Owners and guests, while experiencing our dedication to the well-being of our associates. As a Recreation Attendant, you will be promoting the resort-s recreation activities and facilities to both children and adults (e.g., trivia contests, pool and outdoor games, and educational programs from food/beverage tastings to local storytelling). Your responsibilities will also include, but are not limited to, encouraging and registering guests for activities, maintaining equipment and facilitating activities. To ensure we are providing the best services to our guests, as a Recreation Attendant, your duties will entail interacting with guests with an engaging and friendly attitude.

CORE WORK ACTIVITIES

• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements #US HVO Resort Ops