Recreation Assistant (On-Call)

City of Goldsboro; Texas; On-site; USD 22,000 - 27,000; Part time

Job summary

City of Goldsboro is seeking a part-time, on-call Recreation Center Customer Service role. You will provide information on programs and memberships, register participants, and process payments while maintaining accuracy at shift end.

Responsibilities include ID issuance, equipment distribution, inquiries resolution, and admin support. The position covers evenings and weekends as needed, with duties spanning safety monitoring, reporting, and basic maintenance to keep the center welcoming and

Qualifications

• High school graduate, or equivalent; six (6) months of customer service or public contact.
• Cash handling skills, preferred.
• Knowledge of CPR and First Aid procedures.
• Knowledge of customer service practices and procedures.
• Money handling practices and procedures.
• City policies and procedures.
• Skills in communicating effectively, both orally and in writing.
• Ability to work with adults and children.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Provides customer service to all participants in activities and programs.
• Registers participants and members for activities, programs and services; collects pay for fees and memberships and reconciles receipts and cash register at the end of shift.
• Processes member paperwork, including address changes, member cancellations, new members, EFTs and payments.
• Monitors activities offered to ensure compliance with rules and safety guidelines.
• Issues and checks ID cards.
• Distributes recreation and fitness equipment to customers.
• Opens and closes center according to established policies and procedures.
• Responds to inquiries and/or complaints from citizens and contract instructors.
• Completes report forms including incident/accident and facility tracking reports.
• Assists with computer input for programs, filing of forms, and flyer distribution.
• Performs routine maintenance and cleaning in and around facility.
• Participates in monthly special events and programs (evenings & weekends) or other duties as assigned.

Skills

Customer service

Cash handling

CPR & First Aid

Communication

Public interaction

Safety awareness

Reports writing

Education

High school diploma or equivalent

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Performs customer service duties at the Recreation Center. Monitors activities of participants, issues equipment and provide program and membership information to customers.

This is a part-time, on call position.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides customer service to all participants in activities and programs at area of assignment.
• Registers participants and members for activities, programs and services; collects pay for fees and memberships and reconciles receipts and cash register at the end of shift.
• Processes member paperwork, including address changes, member cancellations, new members, electronic funds transfers and payments.
• Monitors activities offered through the City Parks & Recreation Division to ensure compliance with rules and policies and safety guidelines.
• Issues and checks ID cards.
• Distributes recreation and fitness equipment to customers.
• Opens and closes center according to established policies and procedures.
• Responds to inquiries and/or complaints from citizens and contract instructors.
• Completes report forms including incident/accident and facility tracking reports.
• Assists other staff members with computer input for programs, filing of forms, and flyer distribution.
• Performs routine maintenance and cleaning in and around facility.
• Participates and assists with monthly special events and programs (evenings & weekends) or other duties as assigned.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education, training and Experience Guidelines

High school graduate, or equivalent. Six (6) months of customer service or public contact. OR Any combination of experience, education and/or training that provides the required knowledge, skills, and abilities.

Cash handling skills, preferred.

Knowledge of:

• CPR and First aid procedures.
• Customer service practices and procedures.
• Money handling practices and procedures.
• City policies and procedures.

Skill in:

• Communicating effectively, both orally and in writing.
• Working well with adults and children.
• Establishing and maintaining effective working relationships.
• Monitoring center health and safety compliance policies and procedures.
• Resolving customer complaints and concerns.
• Taking messages and writing reports.
• Performing basic math calculations to make change.

LICENSES AND CERTIFICATION REQUIREMENTS

• Valid Class “C” Texas driver’s license required. Out-of-state license holders must have a valid license and provide a three-year driving history.
• Must possess or must obtain CPR certification within six (6) months from date of employment.
• Must possess or must obtain First Aid certification within six (6) months of employment.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls. May be subject to extended periods of standing, sitting, bending, reaching, kneeling and lifting such as setting up, conducting, and cleaning up program activities. Chemicals and recreation equipment.

Hiring Range: $15.86 - $19.86, hourly.

On Call-Part time

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us_!_