Recovery Technician - Full-Time Days

northpointrecoveryholdingsllc; Edmonds (WA); On-site; USD 30,000 - 34,000; Full time

Job summary

Northpoint Recovery Holdings, LLC seeks a Recovery Technician for a full-time days role at our Edmonds, WA facility. You will join a multidisciplinary team to support patient safety and care plans, providing direct and indirect care that aligns with our policies for unlicensed staff.

The position involves active milieu support, transportation coordination, documentation, and collaboration with clinical staff to promote positive outcomes and a respectful environment for patients and families.

Qualifications

• Must be at least 21 years old.
• Valid driver's license with acceptable driving record.
• 1+ year of relevant work experience.
• Ability to implement and interpret program goals and procedures.
• Strong boundaries and rapport-building with patients.

Responsibilities

• Interact with patients, observe behaviors, and report to clinical staff.
• Maintain daily schedules and patient transport logistics.
• Provide patient observation rounds and participate in activities.
• Document care and behavior according to policy.
• Assist with treatment planning and discharge planning.
• Support safety and de-escalation in volatile situations.

Skills

Valid driver's license

English communication

1+ year experience

Patient interaction

Boundary setting

Education

High school diploma or equivalent

Job description

Job Title: Recovery Technician - Full-Time Days

Reports To: Recovery Technician Supervisor

Location: Edmonds, WA

Facility: Northpoint Washington (Adult inpatient)

Schedule: Thursday, Friday, & Saturday 9am-9:30pm

Compensation: $22-24.50/hour + Shift Differential

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint . Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion-from two facilities to seventeen across the Western U.S.-with more planned in both existing and new markets. We're guided by core values of humility, heart, inspiration, and conviction . Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY:

As a member of the Northpoint team, the Recovery Technician is responsible for attending to the safety and wellbeing of patients, and working with a multidisciplinary treatment team in accordance with policy and procedure, to provide the best possible patient care. This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. This position will actively support the structure of the milieu through appropriate resource allocation and supervision of patients. The Recovery Technician works in a variety of settings throughout the week, including onsite at the facility and other community activities.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Maintains daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient's activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience
• Ensure facility cleanliness and upkeep under direction of leadership
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Oversee and manage the safe and efficient transport of patients to and from our facilities
• Assist in orientation of new admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned

QUALIFICATIONS/REQUIREMENTS:

• Must be at least twenty-one (21) years of age
• Valid driver's license and acceptable driving record required
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, an