Recovery Support Supervisor - Full Time - Park Heights

Gaudenzia, Inc.; Baltimore (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Excellent Benefits

On The Job Training

Upward Mobility

Educational Assistance

Job summary

Gaudenzia, Inc. is seeking a dedicated staff member for our residential behavioral health program in Maryland. The role emphasizes supervision of recovery staff, coordinating daily schedules, client monitoring, and safe transport to appointments.

The ideal candidate has a high school diploma or GED, at least 1 year in a residential setting (or 3 years with HS/DGED), and solid computer skills. The position offers competitive pay and benefits within a supportive, mission-driven team.

Qualifications

• Education: High School Diploma or GED.
• Experience: 1 year in Residential Behavioral Health; 60 college credits; HS with 3 years in similar settings.

Responsibilities

• Assist in supervising and training recovery support professionals.
• Develop daily staff schedules for proper coverage across shifts.
• Maintain an accurate daily census.
• Escort clients for medical appointments and other approved activities.
• Screen and secure facility entries; monitor client movement and sign-out log.
• Oversee room searches, basic safety checks, and compliance with program rules.
• Monitor medication administration as appropriate; assist nursing staff.
• Prepare written reports in the electronic health record system as directed.

Skills

Communication

Driving

Microsoft Office

Interpersonal skills

Education

HS Diploma or GED

60 college credits

Tools

Microsoft Outlook

Word

Excel

Job description

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others.

Gaudenzia's Mission

Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.

Qualifications

• Education: High School Diploma or GED
• Experience: Minimum of one (1) year experience in a Residential Behavioral Health Program Setting for individuals with a minimum of 60 college credits; applicants with a high school diploma or GED must have at least 3 years of Residential Behavioral Health Program Settings.

Your Responsibilities In This Role May Include

• Assist in the supervision and training of recovery support professionals.
• Support the development of daily scheduling for proper staff coverage during all shifts.
• Ensure the maintenance of an accurate daily census.
• Maintain driver's license and transport and act as escort for those clients who have medical appointments, or other business outside the facility (as approved by staff). Perform this function in a coordinated and timely manner.
• Screen client's personal belongings upon entry to the facility.
• Deny access to facility to unauthorized persons.
• Monitor client movement in and out of the facility and account for their whereabouts. Maintain and monitor client sign-out book.
• Oversee the coordination of chores, fresh air, and any other in-house activities based on the program's schedule.
• Coordinate, conduct, and document random client and room searches as directed by program director or designee.
• Facilitate approved client request slips including phone calls and visitation.
• Coordinate and document room searches and perform random searches of clients as directed by program supervisor.
• Monitor, where appropriate, clients taking their medications.
• Conduct client orientation sessions and seminars and complete client activity sheets in electronic health record system, as directed.
• Screen and process new admissions and their belongings.
• Monitor and document hourly runs and client movement in communication log.
• Conduct regular room checks to make sure clients are on floors or in their rooms per program schedule.
• Monitor urinalysis/ drug screening and breathalyzers, as directed.
• Monitor daily program activities in addition to meals and medication line.
• Communicate to nursing supervisor and nursing staff any medical needs that clients may have.
• Conduct weekly full facility safety/security checks to ensure building is free of hazards/risks. Conduct fire drills and maintain operational safety equipment (extinguishers, smoke detectors, first aid kits, Narcan availability, etc. ).
• Ensure vehicles are kept clean and complete weekly vehicle inspections.
• Ensure facility cleanliness and safety through the regular inspection of sanitation procedures, including pest control, the storage of supplies and clients' belongings, and submission of work orders for needed repairs.
• Ensure property maintenance relative to inclement weather, including shoveling, salting, and de-icing walkways and vehicles, as directed.
• Complete written reports and documentation, as required, including electronic incident reports, when needed.
• Aid in therapeutic community activities, as needed.
• Other duties as assigned by Program Director, or designee.
• Ability to interact effectively with clients and aid them in adjusting to their specific problems.
• Basic knowledge of substance use and mental health disorders.
• Ability to read, write, and communicate effectively.
• Ability to establish and maintain working relations with staff and other agencies, and the public.
• Ability to successfully work with others from various cultures and backgrounds.
• Valid driver's license and clean 3-Year driving record preferred.
• Ability to work various shifts.
• Basic computer skills, including ability to use Microsoft Outlook for email and Word and Excel.

What We Offer

Competitive Pay - Excellent Benefits - On The Job Training - Upward mobility - Educational assistance to help you grow with us in this life saving field!

For additional details regarding our benefits, please visit: https://www.gaudenzia.org/careers/

Our Operating Principles

• We hold client care as our top priority.
• We assume good intentions.
• We are present, we connect, & we communicate with transparency, dignity, and respect.
• We make data-driven decisions with courage, challenge the status quo, find innovative ways to grow Gaudenzia & each other.
• We support each other publicly & privately in all circumstances.
• We provide & accept constructive, honest, respectful, and timely feedback with an open mind & without personalization.
• We operate with integrity, focus on outcomes, & have a bias for action.
• We follow through on agreements & honor commitments prioritized with a sense of urgency - someone's life may depend on it.

Gaudenzia is proud to be an employer of choice

and a treatment provider of choice - in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us!

Our Agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job-related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision-making. By emphasizing accountability, efficiency, and integrity throughout every stage--from job posting to onboarding--we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.