Recovery Support Specialist (RSS) (Pool/PRN)

Connections Health Solutions; Tucson (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Basic life insurance

Voluntary life insurance

Health Savings Account (HSA) employer

Flexible Spending Account (FSA)

401k company match

Generous PTO 160 hours + holidays

Parental leave

Job summary

Connections Health Solutions is seeking a Recovery Support Specialist to assist individuals in crisis through personal recovery strategies and community-based linkage. The role focuses on active facilitation, advocacy, and collaboration with a multi-disciplinary team to support ongoing recovery journeys.

The candidate should have at least one year of personal recovery, a High School diploma or equivalent, and Arizona Peer Support Specialist certification.

Qualifications

• At least one year of personal recovery.
• Arizona Peer Support Specialist certification is required or preferred.
• High School diploma or equivalency is required.
• Must meet vaccination requirement and fingerprint screening.

Responsibilities

• Act as active facilitator or co-facilitator in groups and individual recovery.
• Serve as an advocate and support resource throughout the treatment process.
• Build therapeutic alliances to reduce seclusion and restraints.
• Demonstrate knowledge of community resources to address recovery needs.
• Collaborate with a multi-discipline team across treatment areas.
• Document all encounters in the electronic health record.
• Provide empathetic, experience-based support and appropriate self-disclosure.

Skills

Personal recovery

Bilingual Spanish (nice to have)

Education

High School Diploma or equivalent

Arizona Peer Support Specialist certification

Tools

EMR

Job description

We're not just behavioral health people-we're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You'll Do:

The Recovery Support Specialist (RSS) provides individuals with the natural supports proven instrumental in maintaining a strong and successful recovery. The RSS will demonstrate a strong personal recovery and be a positive example that recovery is a desirable and attainable goal. The RSS works in conjunction with multiple disciplines to meet individual's treatment and recovery needs.

• Acts as an active facilitator (or co-facilitator) in groups and individual recovery. Serves as an individual advocate and support resource throughout the treatment process.
• Works to lessen the instance of seclusion (if applicable) and restraint by building therapeutic alliance and exercising trauma informed care.
• Demonstrates knowledge of community resources to help meet individual's unique recovery needs. Implements knowledge of multiple paths of recovery and promotes them equally.
• Works cohesively with multi-discipline team through all aspects of individual's treatment and recovery.
• Documents all encounters with individuals in the electronic health record.
• Encourages and supports from a place of experience and understanding and willing to use appropriate self-disclosure.
• Performs all other duties as assigned.

What You'll Bring:

• At least one year of personal recovery
• High School Diploma or equivalent
• Arizona Peer Support Specialist certification
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
• Arizona Level I Fingerprint Clearance Card

Physical Requirements

Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person's weight)

Lift, push, pull, or carry up to 50 lbs. occasionally

Tolerate prolonged walking, standing, and observation in a fast-paced environment

Work with individuals who may exhibit agitation, aggression, or unpredictable behavior

It would be great if you had:

• Bilingual in Spanish
• Three years or more of personal recovery desired
• Experience using EMR
• Workplace Behavioral Health/Substance Use Treatment or GMH Recovery experience.
• Knowledge of evidence-based/person-centered skillsets, such as Motivational Interviewing, Trauma Informed Care, Verbal De-escalation, Harm Reduction, and Person-centered language.

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
• Company‑paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support

After 90 days, you are a