Recovery Support Specialist

Phoenix House Orange County, Inc.; Santa Ana (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Phoenix House Orange County, Inc. is seeking a Recovery Support Specialist to supervise patients in a safe, therapeutic setting while ensuring adherence to program policies and staff safety measures.

The role involves documenting observations, coordinating with clinical and administrative teams, and supporting treatment interventions. A California high school diploma and DHCS AOD registration are required, with preferred early experience in related fields.

Qualifications

• High school diploma or equivalent; DHCS AOD registration.
• RSS II requires DHCS AOD certification.
• Preferred six months related field experience.
• Must maintain valid California Driver's License and auto insurance.

Responsibilities

• Provides patient supervision in a safe, therapeutic setting.
• Promotes the appropriate treatment model with patients; conducts interventions and provides support.
• Observes and documents relevant patient information and maintains cross-department communication.
• Ensures adherence to daily program schedule.
• Maintains timely documentation in electronic health records and staff logs.
• Transports patients to off-site appointments or activities with supervision.
• Conducts patient checks and counts.
• Performs routine facility safety checks including searches.
• Attends required staff trainings and meetings.
• Assumes lead duties for shifts as assigned.

Skills

Patient supervision

Communication

Time management

Team collaboration

Adaptability

Documentation

Education

High school diploma or equivalent; DHCS AOD registration

High school diploma or equivalent; DHCS AOD certification (RSS II)

Tools

MS Office

EHR systems

Job description

Reporting to the Facility Manager, the Recovery Support Specialist is responsible for providing supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and patient safety measures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides patient supervision in a safe, therapeutic setting.
• Utilizes and promotes the appropriate treatment model with all patients. Conducting appropriate interventions and providing support.
• Observing and documenting relevant patient information and behaviors. Ensuring communication lines between all departments (clinical, medical, culinary, administrative, etc.)
• Ensures that patients adhere to the day-to-day program schedule.
• Maintains accurate documentation in electronic healthcare record, staff log, charts, facility forms, and/or other reports in a timely manner.
• Provides safe, timely, and supervised the transportation of patients to off-site appointments or activities
• Conducts and documents patient checks and counts.
• Conducts routine facility checks to ensure facility safety and security. Including patient and property searches
• Conducts and documents urine testing
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
• Attends and participates in program and all staff meetings
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
• Assumes lead duties for shift(s) as assigned
• Other duties as assigned

EDUCATION/EXPERIENCE/CREDENTIALS

• The RSS 1 shall possess a
  • High school diploma or its equivalent; and be registered as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS). or
• The RSS II shall possess a
  • Minimum of a high school diploma or its equivalent; and be Certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS).
• Preferred six months prior experience in a related field.
• Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For-Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
• Proficiency in MS Office systems
• Ability to utilize an electronic healthcare record
• Establish and maintain effective working relationships with others
• Communicate effectively with others both orally and in writing
• Ability to work effectively in a fast-paced changing environment
• Ability to establish and consistently enforce appropriate boundaries with patients
• Ability to model positive behavior and demeanor
• Understanding of addiction, co-occurring models, and treatment modalities
• Understanding of patient development and family systems
• Excellent time management and organizational skills
• Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
• Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.