Recovery Specialist

A-Safe-Haven-Foundation-; Chicago (IL); On-site; USD 36,000 - 56,000; Full time

Job summary

A-Safe-Haven-Foundation- is seeking a dedicated program aide in Chicago to support residents facing housing insecurity and related needs. You will work on-site, build supportive relationships, and ensure daily program operations align with service plans.

Your role involves coordinating with supervisors, assisting with onboarding, overseeing medication logs, and maintaining accurate documentation while upholding HIPAA guidelines.

Qualifications

• Knowledge of services for clients facing housing insecurity, addiction, trauma, and justice involvement.
• Proficient with Microsoft Office (Word/Excel) and basic data entry.
• Maintain professional composure in emotional or complex situations.
• Keep organized workspace and documentation.
• Clear written communication.

Responsibilities

• Monitor all assigned program clients and maintain supportive relationships.
• Assist with move-in and program onboarding.
• Distribute client medications and maintain medication logs.
• Complete daily shift reports and required data entry.
• Uphold HIPAA and confidential information handling.
• Perform basic administrative tasks and documentation.

Skills

Client support

HIPAA compliance

Microsoft Office

Data entry

De-escalation techniques

Tools

Microsoft Excel

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these dutiesMonitor all assigned program clients. Develop and maintain supportive relationships with clients and provide general support and encouragement.Provide basic administrative navigation assistance to clients as designated in their individual service plans.Respond to client personal and interpersonal issues in a professional manner using approved de-escalation techniques. Alert relevant Program Supervisors about clients who are struggling or in distress.Assist new clients with move-in and program onboarding.Use onsite facilities to launder new client laundry and program linens.Maintain log of residents’ entry and exit from the facility. Conduct floor walk-throughs and room checks to monitor client well-being and ensure clients are following program protocols.Distribute client medication, monitor client self-medication, and maintain medication log.Complete daily shift reports and other documentation, as required.Monitor clients during mealtimes to ensure assigned dining schedules are observed. Escort clients throughout the facility, as required.Administer scheduled and random drug screening, as required.Write case notes and maintain client files and documentation. Complete required data entry to ensure client files are audit compliant.Maintain client confidentiality according to HIPAA and organization requirements.Complete all assigned staff trainings and courses.All other duties as assigned.REQUIRED SKILLS:To perform the job successfully, applicants should demonstrate the following skills.Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.Comfortable using Microsoft Office applications, including Word and Excel.Comfortable using patient health databases and completing basic data entry.Ability to:o Maintain professional composure in emotional and complex situations.o Maintain organized workspace and documentation.o Communicate information and ideas in writing in a clear and concise manner.o Perform work duties with limited supervision.o Work in an environment with frequent periods of moderate to loud noise.o Stand and sit for long periods of time.