Recovery & Mobility Concierge

Plus One, an Optum Company; New York (NY); On-site; USD 41,000 - 62,000; Part time

Benefits offered by this job

Medical plan options

Dental & Vision coverage

401(k) Plan

Life Insurance

Disability Insurance

Paid time off

Wellness rewards

Free memberships

Job summary

Plus One, an Optum company, is seeking a Recovery & Mobility Specialist for a part-time role in Midtown Manhattan. You will deliver personalized recovery, mobility, and wellness services to engaged corporate clients, guiding sessions, and teaching movement strategies.

The ideal candidate combines expertise in recovery with excellent customer service, educates members on injury prevention, and helps manage reservations and programs.

Qualifications

• Bachelor’s degree in Exercise Science, Kinesiology, Exercise Physiology, or related field.
• NASM Stretching & Flexibility Coach Certification required.
• Experience delivering stretching, recovery, mobility, massage, manual therapy, or corrective exercise services.
• Familiarity with recovery technologies and wellness interventions.
• Strong communication, customer service, and relationship-building skills.

Responsibilities

• Deliver individualized recovery and mobility sessions.
• Educate members on injury prevention and recovery techniques.
• Support recovery technologies and wellness services (stretching, corrective exercise, self-myofascial release, compression therapies).
• Create engaging workshops and wellness events focused on mobility and musculoskeletal health.
• Manage reservations, member services, and daily program operations.
• Partner with client leadership to develop innovative recovery and well-being initiatives.
• Maintain a clean, safe recovery environment reflecting a best-in-class experience.

Skills

Recovery & Mobility

Customer service

Education & coaching

Hospitality mindset

Education

Bachelor's degree in Exercise Science/Kinesiology/Exercise Physiology

NASM Stretching & Flexibility Coach Certification

Job description

Recovery & Mobility Specialist

Part Time | Midtown Manhattan, NYC | 20 Hours Per Week (Monday - Thursday)

Passionate about helping people feel, move, and perform at their best? Join Plus One, an Optum company, as a Recovery & Mobility Specialist supporting a premier corporate wellness center in the heart of Midtown Manhattan. This is a unique opportunity to combine your expertise in recovery, movement, and wellness coaching with a hospitality-first approach, helping professionals optimize mobility, reduce discomfort, and improve overall well‑being.

In this highly visible role, you'll serve as both a wellness expert and trusted partner, delivering personalized recovery services, educational programming, and innovative wellness experiences that make a meaningful impact on members' health every day. Whether you're guiding a recovery session, teaching movement strategies that prevent injury, or introducing members to state‑of‑the‑art recovery technologies, your work will help create an exceptional wellness experience for a sophisticated and engaged client population.

Why You'll Love This Role

• Work in a premium corporate wellness environment in Midtown Manhattan.
• Build meaningful relationships while helping members move and feel better every day.
• Deliver hands‑on recovery and mobility services that produce real results.
• Help shape innovative wellness programming and recovery initiatives.
• Gain exposure to industry‑leading recovery technologies and wellness practices.
• Join a nationally recognized organization committed to employee health, well‑being, and professional growth.

What You'll Do

• As the Recovery & Mobility Specialist, you'll blend hands‑on recovery expertise with exceptional member service by:
• Delivering individualized recovery, mobility, and flexibility sessions designed to improve movement quality and overall well‑being.
• Educating members on injury prevention, recovery techniques, and sustainable movement habits.
• Supporting recovery technologies and wellness services, including stretching, corrective exercise, self‑myofascial release tools, compression therapies, and other recovery modalities.
• Creating engaging workshops and wellness events focused on mobility, recovery, and musculoskeletal health.
• Serving as a welcoming wellness resource while managing reservations, member services, and daily program operations.
• Partnering with client leadership to develop innovative recovery and well‑being initiatives throughout the year.
• Maintaining a clean, safe, and inviting recovery environment that reflects a best‑in‑class member experience.

Who Thrives In This Role

We're looking for someone who combines technical expertise with genuine enthusiasm for helping others achieve their wellness goals.

The ideal candidate is:

• Passionate about recovery, mobility, and movement health.
• Naturally engaging and able to build trust quickly.
• Comfortable educating and motivating diverse populations.
• Organized and capable of balancing hands‑on service delivery with operational responsibilities.
• Excited about creating exceptional experiences and helping members achieve measurable results.

Preferred Background

• Bachelor's degree in Exercise Science, Kinesiology, Exercise Physiology, or a related field.
• NASM Stretching & Flexibility Coach Certification required.
• Experience delivering stretching, recovery, mobility, massage, manual therapy, or corrective exercise services.
• Familiarity with recovery technologies and wellness interventions.
• Strong communication, customer service, and relationship‑building skills.

About Us:

Plus One, part of the Optum Workplace Well‑being portfolio of services, provides fitness and well‑being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. These services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking PlansPaid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law. Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. The hourly rate for this position ranges from $30 to $45. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage laws as applicable.