Recovery & Merchandising Specialist - Retail Floor

Rural King; Bristol (VA); On-site; USD 20,000 - 24,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

On-site position requiring strong customer service skills and the ability to work in a fast-paced retail environment. The role involves operating retail equipment and supporting other departments as needed.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Independent work

Computer use

Job description

Rural King is seeking a Recovery Associate to maintain a clean, organized, and well-stocked sales floor while providing excellent customer service. This role focuses on merchandise recovery, replenishment, and maintaining company merchandising standards.

On-site position requiring strong customer service skills and the ability to work in a fast-paced retail environment. The role involves operating retail equipment and supporting other departments as needed.