Recovery Lounge Receptionist

Summit Athletic Club; Provo (UT); On-site; USD 21,000 - 34,000; Full time

Job summary

Summit Athletic Club in St. George, UT is seeking a friendly, outgoing customer service associate for our River Road and Sunset Recovery Lounge. The role offers $15/hour plus a $50 commission on every Membership sale, with a focus on caring for our members in a welcoming fitness community.

Responsibilities include greeting members, scheduling appointments, handling the POS, and maintaining a clean, inviting recovery area. CPR certification is required or obtainable within 3 months.

Qualifications

• Flexible availability, including weekends and holidays
• Strong communication skills
• Outgoing and welcoming personality
• Passion for health and wellness
• Strong multitasking abilities
• Supportive, encouraging, and positive attitude
• Love for people of all shapes, sizes, and personalities
• Team-player mentality
• CPR Certification or willing to obtain certification within 3 months

Responsibilities

• Greet members warmly and professionally.
• Schedule appointments efficiently using the calendar system.
• Manage the point-of-sale system accurately and quickly.
• Maintain impeccable cleanliness standards in chairs, beds, and recovery spaces.
• Monitor massage chair and compression therapy timers and assist members with services.

Skills

Strong communication skills

Outgoing personality

Team-player mentality

Customer service oriented

Multitasking

Professional phone manner

CPR Certification

Job description

Summit Athletic Club of St. George, UT is actively seeking the ideal candidate to be the face of our River Road amp; Sunset Recovery Lounge! This customer service position pays $15/hour, plus $50 commission on every Membership sale! This role is perfect for someone who wants to care for our most valuable asset in the club - our members! If you have a passion for people, a love for fitness, and an outgoing personality, we want you to join our Summit family!

ABOUT SUMMIT ATHLETIC CLUB

Summit Athletic Club delivers relevant, quality fitness and wellness programs. We create an invaluable, family-friendly community resource center, and while doing so, we establish meaningful and personal connections that support long-lasting and life-changing results for our members. Just as with our members, we promote familial-like connections with our employees. We foster a warm working environment that encourages learning about the many facets of our company, nurturing employee creativity and growth.

A DAY IN THE LIFE IN THE RECOVERY LOUNGE

• warmly greeting members
• expertly scheduling appointments
• efficiently managing our point-of-sale system
• maintaining impeccable cleanliness standards, ensuring every chair, bed, and room is pristine after each use
• monitoring massage chair and compression therapy timers and assisting members with these cutting-edge recovery services

Your passion for customer service, strong communication skills, and ability to multitask and stay organized will help you thrive in this role. Proficiency in calendar management and problem-solving is essential, along with a polished phone manner and familiarity with Google Drive, especially Docs and Sheets.

We value professionalism, adaptability, and the ability to work both independently and as part of a dynamic team. Previous experience in reception or customer service is preferred, and any background in fitness or wellness services is a plus.

QUALIFICATIONS

• Flexible availability, including weekends and holidays
• Strong communication skills
• Outgoing and welcoming personality
• Passion for health and wellness
• Strong multitasking abilities
• Supportive, encouraging, and positive attitude
• Love for people of all shapes, sizes, and personalities
• Team-player mentality
• Must be CPR Certified or willing to obtain certification within 3 months

WORK SCHEDULE

Available to cover shifts during VIP Recovery Lounge hours of operation:

Monday - Saturday: 7:00 AM - 9:00 PM

sunday: 9:00 AM - 5:00 PM