Recovery-Focused Client Access Navigator

Community Support Services Inc; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Support Services is seeking a Client Access Specialist to provide time-limited and ongoing recovery-focused case management for newly opened clients. The CAS acts as a service broker, coordinator, monitor and planner to identify needs and connect clients with supports.

The role emphasizes trauma-informed practice, collaboration with regional teams, and assisting clients with housing, benefits, and daily living skills within Akron, OH. LSW preferred and a flexible schedule are noted.

Qualifications

• Minimum of Associates Degree in a Human Service field required.
• Prior experience in case management with individuals with severe and persistent mental illness preferred.
• A car and a valid Ohio driver’s license and insurability through Agency’s insurance carrier.
• LSW Licensure Preferred

Responsibilities

• Engage individuals newly referred to CS for the initial 90 days of service.
• Monitor and coordinate evaluations and assessments to identify needs.
• Develop and update treatment plans with required services and duration.
• Assist clients with applying for benefits and housing programs.
• Coordinate with CRS and Intake to refer engaged/non-engaged individuals as needed.
• Assist clients to attend AOT hearings and complete program requirements.
• Help individuals identify and minimize psychiatric symptoms and self-manage illness.
• Facilitate development of interpersonal and community coping skills.
• Attend appointments and provide daily living skills training as needed.
• Provide rehabilitation activities in community settings.
• Maintain productivity standards and confidentiality.

Skills

Case management

Coordination

Crisis intervention

Trauma-informed

Communication

Education

Associates degree in Human Services

LSW licensure preferred

Job description

Community Support Services is seeking a Client Access Specialist to provide time-limited and ongoing recovery-focused case management for newly opened clients. The CAS acts as a service broker, coordinator, monitor and planner to identify needs and connect clients with supports.

The role emphasizes trauma-informed practice, collaboration with regional teams, and assisting clients with housing, benefits, and daily living skills within Akron, OH. LSW preferred and a flexible schedule are noted.