RECORDS CLERK

City of Weslaco; Weslaco (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

The City of Weslaco is seeking a Records Clerk to perform data entry, filing and scanning of records, answer phones, and process information requests. This position interacts daily with the public, officers, City staff, and other law enforcement agencies in a fast-paced records office.

Requirements include a high school diploma or GED, 1–3 years of office experience, and the ability to pass a background check and drug screen.

Qualifications

• Must have High School diploma or GED.
• 1–3 years of office work experience.
• Valid Texas Class C driver license (preferred).
• Pass pre-employment background check and drug screen.
• Must complete Emergency Management and Incident Command Training within 3 months.
• Bilingual English/Spanish preferred.

Responsibilities

• Receive and answer routine questions from the public and law enforcement agencies.
• Prepare intake information, criminal background documents, and history folders.
• Makes copies of case reports and rap sheets for CID.
• Process information requests and payments from the public.
• Assist in storage, retention, and scanning of offense reports.
• Review reports to ensure IBR validation sets comply with regulations.
• Maintain regular attendance and be ready to work beyond hours.

Skills

Data entry

Filing & scanning

Phone handling

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

Under general direction of the Records Supervisor, this position is responsible for data entry, filing and scanning records, answering phones, processing requests for information, and daily interaction with the public, officers, City staff, and other law enforcement agencies.

Essential Job Functions

• Responsible for receiving and answering routine questions from the public and other law enforcement agencies.
• Prepares intake information, criminal background documents and criminal history folders/index card.
• Makes copies of case reports/rap sheets for C.I.D. as needed.
• Provides information to the public in accordance with the Open Security and Privacy Act.
• Receives and processes payments received from the public.
• Assist in the storage retention and scanning of offense reports.
• Process and review reports to assure IBR validation sets are compliant with local, state, and federal requirements.
• Performs other similar or related duties as assigned.
• Maintain regular and prompt attendance, physically present to work.
• Employee may be required to work beyond normal business hours at night and/or on weekends.

Minimum Qualifications & Requirements

• Must have High School diploma; or equivalent (GED).
• One to three (1-3) years of office work experience; education, training, and experience which provides the required knowledge, skills, and abilities to perform essential functions of the job.
• Valid Class "C" Texas Driver License; preferred but not required.
• Applicant must pass pre-employment criminal background check and drug screen at City's expense.
• Must successfully complete Emergency Management and Incident Command Training within first three months of hire date.
• Bilingual English/Spanish preferred.

Knowledge, Skills & Abilities

• Working knowledge of applicable local and state regulations or laws.
• Ability and knowledge to operate a variety of office equipment at efficient speed.
• Ability to interact in a courteous and tactful manner with employees and the public.
• Ability to prioritize tasks in a detailed and accurate manner.
• Must be able to safeguard sensitive and confidential information.
• Good oral and written communication skills; basic business mathematical skills.
• Must have strong computer skills and be proficient in Microsoft Word and Excel.

Working Conditions/Physical Demands

• Work involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing.
• Occasional lifting, moving, or positioning objects up to 30lbs.
• Visual demands include constantly reading documents for general understanding.
• Works in a well-lighted office setting with heating and cooling air conditioning.

Disclaimer

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so assigned to this position. This job description does not constitute an employment agreement and is subject to change as the needs and requirements of the job change.

Salary: $13.26 per hour