Reconn Supervisor - Massachusetts District

Reconn Holdings, LLC; Somerville (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

USIC, a leader in underground utility damage prevention, is seeking a Supervisor to manage locators in Massachusetts. You will supervise technicians, locate and mark underground lines, and maintain strong relationships with clients and the public.

Responsibilities include coaching, training, audits, performance reviews, safety compliance, and ensuring policy adherence. The role requires leadership, organization, and sound judgment to optimize field operations and workforce efficiency.

Qualifications

• Experience supervising a field team is required.
• Strong leadership and mentoring abilities.
• Good written and verbal communication skills.

Responsibilities

• Interact with technicians assigned to work group.
• Counsel, train and develop technician’s skills.
• Lead locate and mark underground utility lines.
• Coach locators on efficiency and safety practices.
• Conduct timely performance reviews and manage staffing decisions.
• Monitor safety program compliance and ensure PPE usage.

Skills

Leadership

Training

Communication

Problem solving

Time management

Safety awareness

Education

Associate degree preferred

Job description

Job Description

Location: Massachusetts District Qualified candidates must live in or relocate to the area. Candidates selected for an interview should notify their current Supervisor.

Summary

Supervise assigned locators in a defined geographic territory. Locate and mark underground utility lines. Maintain positive employee, client, and public relations.

Responsibilities

• Interact with technicians assigned to work group
• Counsel, train and develop technician’s skills
• Locate and mark underground utility lines
• Troubleshoot difficult locates with technician
• Serve as a positive role model
• Ensure technicians have adequate inventories/supplies
• Record and analyze technicians’ daily workload
• Perform audits on selected locates.
• Thoroughly investigate damages
• Review GPS Exception Report daily to ensure company policy compliance by locators and take appropriate actions if violations are found
• Coach locators on efficiency improvement opportunities
• Conduct timely performance reviews
• Work with management on coaching, counseling, suspensions and terminations
• Ensure policies and procedures are followed
• Interview potential candidates for prospective staffing needs
• Monitor safety program compliance
• Wear appropriate personal protective equipment
• Follow established safety procedures and policies

Requirements

• Must have currently attained the rank of Technician 4 or higher and earned Field Trainer and CDI credits. (Internal)
• 3+ years of supervising experience preferred
• Associate degree preferred
• Valid driver's license and safe driving record required
• Driver and Quality scores of eight (8) or higher are required. (Internal)
• Previous experience managing a profit and loss statement preferred
• Ability to demonstrate good judgment and problem-solving skills
• Solid verbal, written, and organizational skills required
• Financial management experience of managing a profit and loss statement preferred
• Exhibited solid leadership skills
• Ability to work independently and manage time efficiently
• Ability to communicate clearly and effectively

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

PROTECTING & MAINTAINING INFRASTRUCTURE

Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout the United States and Canada.

Our mission: to deliver quality, efficient, safe, and innovative solutions to protect our partner’s infrastructure and critical assets.