Reclectic Key Holder

Reclectic; New York (NY); On-site; USD 25,485 - 26,174; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off (PTO)

Generous employee discounts

Retirement savings

Job summary

Reclectic is seeking a Key Holder in New York, NY, to support the store leadership team and enhance customer experiences. The role involves engaging customers, leading a team, and maintaining operational standards. The ideal candidate will have strong leadership experience, excellent communication skills, and the ability to work flexible hours.

The position offers a pay range of $18.50 - $19.00 per hour, along with comprehensive benefits including medical, dental, vision, and employee discounts.

Qualifications

• Strong leadership experience in retail is required.
• Excellent communication skills to set clear objectives.
• Comfortable working on a ladder and lifting heavy objects.
• Availability for varied shifts including nights, weekends, and holidays.

Responsibilities

• Initiates customer conversations and informs about promotions.
• Leads the store environment and drives sales productivity.
• Maintains store standards and cleanliness.
• Actively participates in daily team meetings and facilitates onboarding.

Skills

Leadership experience

Great communicator

Ability to lift and push more than 50lbs

Flexible working hours

Job description

Location

This position is located at 1333 Broadway, New York, New York, 10018 United States

Role Summary

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in excellent customer service, daily store objectives, consistent product flow and leading the team to achieve overall store goals.

Role Responsibilities

Customer Experience

• Initiates conversation with customers as they enter the store and informs them of current promotions
• Contributes to a selling environment by connecting with multiple customers and sharing product information and pricing
• Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology
• Supports the customer in-store pickup process including loading of furniture into vehicles

Leadership + Team Management

• Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas
• Acts as an elevated team member, exercising decision-making skills to enhance each customer’s experience
• Provides timely and specific employee feedback to create a culture of action and accountability
• Provides insight on associate performance to the leadership team for development

Visual + Business Operations

• Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment; collaborates with key partners to receive and place new product
• Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

• Actively participates in daily meetings and takes initiative in teaching and sharing of product knowledge
• Checks in with leadership to maintain communication and teamwork on completing store objectives
• Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone development

Role Qualifications

• Leadership experience
• Great communicator able to set clear objectives and follow through
• Must be comfortable on a ladder and have ability to lift and push more than 50lbs
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $18.50 - USD $19.00 /Hr.