Receptionist - Willow Lake Elementary School

MSD Washington Township; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid leave days

Paid holidays

Retirement contributions (PERF, 401a,

Life insurance and health

Dental and vision insurance offerings

Job summary

MSD Washington Township is seeking a Front Desk Receptionist for Willow Lake Elementary School. The role supports front office operations, greets visitors, handles calls, manages records, and assists staff throughout the school day.

The position runs from 7:00am to 3:30pm, Monday through Friday, during the school year. The hourly pay is $17.00, with eligibility for additional compensation for education, certifications, and bilingual proficiency.

Qualifications

• Excellent customer service and communication with diverse publics (parents, students, staff).
• Experience using Microsoft Office Suite.
• Knowledge of Google Docs and basic IT/tech fluency.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and multi-task.
• Must pass local and national criminal background checks.

Responsibilities

• Greet and welcome guests and manage school access.
• Answer calls and emails at the main console and direct inquiries.
• Update and maintain student records and class schedules.
• Assist with arrival and dismissal and with managing calendars of events.
• Prepare outgoing mail and handle packages; distribute letters.
• Provide information to students and parents and support staff with daily needs.

Skills

Customer service

Microsoft Office Suite

Google Docs

Communication

Multi-tasking

Problem solving

Independent work

Background checks

Tools

Printers

Copiers

Fax machines

Job description

Receptionist - Willow Lake Elementary School JobID: 4827

The Metropolitan School District of Washington Township (MSDWT) is located in the northern section of Indianapolis. It is a dynamic community with broad diversity in cultures, religions, ethnic groups, races, and socioeconomic levels. MSDWT has been an educational leader in Indiana for the last sixty years. Our mission is to nurture our students into tomorrow's leaders by cultivating learning environments that ignite innovation, amplify diverse and critical thinking, and inspire growth and achievement.

Job Details

Job Title: Receptionist

Location: Willow Lake Elementary School

Work Schedule: 7:00am - 3:30pm (M-F)

Calendar Length: School year (195 working days)

FLSA Classification: Hourly

Salary/Hourly Rate: $17.00/hr ($26,520 annually)

Additional compensation given for post-secondary education, approved industry certifications and bilingual proficiency.

• Paid leave days
• Paid holidays
• Retirement contributions (PERF, 401a, VEBA)
• Life insurance and health
• Dental and vision insurance offerings

Job Expectations & Requirements

Position Purpose / Description

Under the supervision of the Assistant Principal in charge of office personnel, the Front Desk Receptionist is responsible for performing the following duties:

• Keep front desk tidy and presentable with all necessary material (i.e. pens, forms, paper etc.)
• Greet and welcome guest and ensure the security of the school by monitoring access.
• Answer questions and address complaints.
• Answering all telephone calls and emails to the main console.
• Ensure effective communication between school administrators, parents, students, and community members.
• Support administrative staff by providing information to students and parents.
• Perform clerical duties, such as updating records (i.e. class schedules and academic transcripts).
• Assist with updating the school event calendar.
• Receive letters, packages etc., and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Run background checks on visitors that require background check.
• Monitor office supplies and place orders when necessary.
• Assist with maintaining student files.
• Assist with arrival and dismissal
• Work with students who visit the office; de-escalate students as necessary
• Work collaboratively with front office staff, admin, and social worker
• Assist teachers and staff with daily needs
• Assist with maintaining student files
• Performing other tasks as assigned

Knowledge, Skills, and Abilities

• Excellent customer service, communication and public relations skills in dealing with various publics including parents, students, teachers, administrators, and various agencies.
• Experience using Microsoft Office Suite.
• Strong technical skills with above average computer skills and ability to use printers, copiers, and fax machines.
• Attention to detail and organization skills is necessary.
• Must be able to work in fast paced environment and multi-task.
• Ability to work independently.
• Must be able to pass a local and national criminal background check.
• Knowledge and experience with Google Docs.
• Must be able to problem solve.
• Previous experience working with students is preferred.

Physical Requirement

Percent of Time

• Seldom = Less than 25%
• Occasional = 26 to 50%
• Often = 51 to 75%
• Very Frequent = 76% and above

• Ability to stand for extended periods of time Occasional
• Ability to carry 25 pounds Occasional
• Amount to lift 25 pounds Occasional
• Amount of force to push/pull up to 25pounds Occasional
• Ability to work at a desk, conference table or in meetings of various configurations Very Frequent
• Ability to see for the purpose of reading laws and codes, rules and policies and other printed matter Very Frequent
• Ability to hear and understand speech at normal levels Very Frequent
• Ability to communicate so others will be able to clearly understand a normal conversation Very Frequent
• Ability to operate office equipment Very Frequent
• Ability to reach in all directions Very Frequent
• Climbing Seldom
• Overhead work Seldom

The Metropolitan School District of Washington Township is an equal opportunity/equal access employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Indiana State laws, regulations, and executive orders in its programs and activities. Washington Township does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.