Receptionist -Virginia Beach, VA

Franklin Group; Virginia Beach (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

Franklin Group is seeking a Receptionist in Virginia Beach, VA to support the office management team. You will handle phones, scheduling, filing, and client interactions with a friendly, professional demeanor to reflect the company’s values.

The role requires a High School Diploma or equivalent, with strong proficiency in Microsoft Office. The position is non-exempt and located on-site, reporting to the VP of Business Management. Benefits include health and vision care, and paid time off.

Qualifications

• High School Diploma or equivalent required.
• Some college preferred or relevant work experience.
• Proficient in Microsoft Office especially Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Answer the phones and schedule appointments.
• Filing and scanning.
• Deliveries or pickups from clients and vendors.
• Scheduling of conference rooms.
• Preparation of FedEx orders and creating mailing labels.

Skills

Customer service

Multitasking

Punctuality

Professional appearance

Education

High School Diploma or equivalent

Some college preferred or relevant work experience

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

Striving to enrich the lives of the communities we serve

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

Learn what it’s like to be part of Franklin Group

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing. As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

Video Player 00:00 00:00

BENEFITS & PERKS

• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

CURRENT OPPORTUNITIES

Location: Virginia Beach, VA

Job Id:10661

# of Openings:1

Job Title:Receptionist

Reports to: VP of Business Management

FLSA Status: Non-exempt

JOB DESCRIPTION:

The Receptionist will provide support to our office management team. Essential functions will include daily and weekly tasks aimed to enhance and support the needs of the business. Franklin Group provides many services to the public, it is essential that the Receptionist is able to treat all clients, tenants, prospects, etc. with the attention they deserve by reflecting a friendly, courteous manner and by expediting calls to the proper parties. This skill is essential as all clients, tenants and prospects, etc. are vital to the success of our firm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• General administrative duties including answering the phones and scheduling appointments
• Filing and scanning
• Any deliveries or pickups from clients and vendors
• Scheduling of conference rooms
• Preparation of Fedex order and creating mailing labels

REQUIREMENTS:

Operation of the following business machines: computer system, telephone system, facsimile, copier/scanner, adding machine, and mail equipment. Working knowledge of Microsoft Word, Excel, Outlook, and general knowledge of Windows and internet. Ability to adapt to changing job needs easily and to maintain advance skill level as technology advances.

• Proficient in Microsoft Office particularly Outlook, Excel, Word, and Power Point.
• Ability to multi-task and make effective use of time.
• Punctual and dependable.
• Personable and well-groomed appearance
• Maintain positive and professional manner.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, be well organized with a customer service oriented attitude. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND TRAINING:

High School Diploma or Equivalent. Some college preferred or relevant work experience applicable to position

LANGUAGE SKILLS:

Ability to read and comprehend instructions, correspondence and memos.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

TRAINING, CERTIFICATES, LICENSES AND DESIGNATIONS:

Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands to finger, handle, or feel and talk or hear. The team member frequently is required to stand, walk, sit, and reach with hands and arms. The team member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.

CORPORATE INTEGRITY:

All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.

Franklin Group is an Equal Opportunity Employer.