Receptionist - State Farm Agent Team Member

Arley Blair - State Farm Agent; Munster (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Arley Blair - State Farm Agent in Indiana seeks a Receptionist to join our team. The role focuses on greeting customers, handling calls, and directing inquiries to the appropriate colleagues while maintaining a friendly and organized office environment.

Ideal candidates are organized, detail-oriented, and eager to learn and grow within the insurance industry. You will assist with scheduling, maintain customer records, and contribute to a positive workspace.

Qualifications

• Experience in receptionist or customer service roles is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are required.
• Comfortable with engaging in sales conversations and guiding customers towards insurance options.
• Basic computer skills, including Microsoft Office and CRM platforms, are expected.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Interpersonal skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Arley Blair - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.