Receptionist - State Farm Agent Team Member

Zacharyhernan; Louisville, Northern (KY, KY); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Zachary Hernan - State Farm Agent is seeking a diligent receptionist to greet visitors, manage calls, schedule appointments and maintain customer records in a fast-paced office.

The role offers opportunities to engage with clients on insurance options, perform varied administrative tasks, and support a friendly team focused on service excellence. Prior experience in customer service and basic computer skills are preferred, with training provided to help you grow within the agency.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Good organization and multitasking abilities.
• Comfortable with sales conversations and following up with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct them to the right team.
• Schedule appointments and handle office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Interpersonal skills

Organization

Sales conversations

Tools

CRM software

Microsoft Office

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Zachary Hernan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.