Receptionist - State Farm Agent Team Member

Myagentgladys; Gladys (VA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Gladys Quinones Insurance & Financial Services Inc is seeking a friendly Receptionist - State Farm Agent Team Member in Gladys. This full-time role greets customers, handles calls, schedules appointments and maintains records while identifying opportunities to offer insurance options.

The ideal candidate is organized, detail-oriented, and customer-service driven. Benefits include paid time off, a 401(k), and performance-based bonuses, with opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Receptionist - State Farm Agent Team Member

Full Time in Gladys Quinones Insurance & Financial Services Inc

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION Gladys Quinones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $18.00 - $21.00 per hour