Receptionist - State Farm Agent Team Member

John Magoto - State Farm Agent; Denver (CO); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Free meals

Advancement opportunities

Paid time off

Parental leave

Profit sharing

Training & development

Job summary

John Magoto - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Denver office. You will greet customers in person and over the phone, direct them to the right team, manage appointments, and assist with maintaining customer records while supporting daily office operations.

The ideal candidate is highly organized, client-focused, and eager to learn and grow within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development

ROLE DESCRIPTION

John Magoto - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.