Receptionist - State Farm Agent Team Member

Travis Greene - State Farm Insurance Agent; Columbus (GA); On-site; USD 14,000 - 17,000; Full time

Job summary

Travis Greene State Farm is seeking an Office Assistant/Receptionist to join our Columbus, GA office. The ideal candidate is organized, detail-oriented, and eager to learn and grow in the insurance industry. You will greet customers, handle inquiries, schedule appointments, and support our team with administrative tasks.

Experience in reception or customer service, strong communication, and comfort with sales conversations are valued. Proficiency in Microsoft Office and CRM systems is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Travis Greene State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as an Office Assistant/Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$10.00 - $12.00 per hour

We are located in Columbus, GA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance