Receptionist - State Farm Agent Team Member

Yourbrightonagent; Brighton (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Brighton - MI is seeking a Receptionist to provide exceptional service and support to our team. The role involves greeting customers, managing communications, and handling inquiries professionally. Ideal candidates will possess strong organizational and interpersonal skills, with a commitment to fostering a positive workplace. Join us for a rewarding opportunity with competitive benefits, including potential bonuses and health insurance. Your career growth awaits in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills with Microsoft Office

Job description

Full Time in Brighton - MI

Replies within 24 hours

• Hiring Bonus
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY Our agency has been serving the community for more than five years, backed by over 40 years of combined State Farm experience across our team. We currently have four full-time team members and pride ourselves on offering a strong mix of benefits, including group life insurance, health coverage, individual commissions, team bonuses, and even a team travel incentive. We also provide generous paid holidays, PTO, occasional team lunches, a team Christmas party, and a paid lunch hour where the office closes from 12–1 so everyone can truly take a break.

Our culture is competitive in all the right ways, but never cutthroat - with a genuine focus on taking great care of our customers. We’re active in the community, participate in local events, and support several sponsorships, including a major partnership with the Brighton Schools athletics programs. We’re also proud to be one of the most highly rated agencies in the area, with more than 300 five-star Google reviews.

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. We also offer an up to $2,000 signing bonus based on licensing. For someone who thrives in a supportive, high-achieving environment with real long-term opportunity, this is a place where your career can truly take off.

ROLE DESCRIPTION Barb Vogelheim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Brighton - MI

Responsive recruiter Replies within 24 hours Benefits

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY Our agency has been serving the community for more than five years, backed by over 40 years of combined State Farm experience across our team. We currently have four full-time team members and pride ourselves on offering a strong mix of benefits, including group life insurance, health coverage, individual commissions, team bonuses, and even a team travel incentive. We also provide generous paid holidays, PTO, occasional team lunches, a team Christmas party, and a paid lunch hour where the office closes from 12–1 so everyone can truly take a break. Our culture is competitive in all the right ways, but never cutthroat - with a genuine focus on taking great care of our customers. We’re active in the community, participate in local events, and support several sponsorships, including a major partnership with the Brighton Schools athletics programs. We’re also proud to be one of the most highly rated agencies in the area, with more than 300 five-star Google reviews. A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. We also offer an up to $2,000 signing bonus based on licensing. For someone who thrives in a supportive, high-achieving environment with real long-term opportunity, this is a place where your career can truly take off. ROLE DESCRIPTION Barb Vogelheim - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $35,000.00 - $45,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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