Receptionist - Seven Fields Veterinary Hospital

Mission Pet Health; Seven Fields (Butler County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Pet care discount

Teladoc access

401k plan

Medical, Dental, Vision insurance

Employee Assistance Program

Job summary

Mission Pet Health in Seven Fields, PA is seeking a friendly Receptionist to join our AAHA-accredited practice. You will manage a multi-line phone system, greet clients, coordinate appointments, and support the front desk with accurate records and smooth financial transactions.

The role emphasizes compassionate care, teamwork, and providing top‑notch customer service in a busy veterinary setting. Candidates should enjoy working with pets, have strong communication skills, and be flexible to

Qualifications

• Experience in customer service is preferred.
• Strong communication skills and empathy.
• Ability to manage schedules and records.
• Some weekends and holidays required.

Responsibilities

• Greet clients, answer multi-line phone system, and reflect compassionate care.
• Maintain accurate medical records, manage appointments, and handle transactions.
• Educate clients on preventive care and hospital services.
• Provide a calm, empathetic presence to every client and pet.

Skills

Customer service

Communication

Organizational skills

Team player

Flexibility

Tools

Veterinary software

Job description

Seven Fields Veterinary Hospital is deeply rooted in providing comprehensive, compassionate small animal care to our loyal community. We are proud to hold AAHA accreditation, a testament to our commitment to upholding the highest standards of veterinary excellence in Seven Fields, PA. The trust we have earned is reflected in our excellent 4.7-star Google rating. When you join our dedicated team, you are stepping into a supportive environment where continuous improvement and superior patient outcomes define our daily practice. This is your opportunity to do your best work alongside like-minded professionals. We believe in supporting every one of our teammates' professional journeys. As part of a larger supportive network, you will find resources and educational opportunities designed specifically to help you succeed. We cultivate a culture of ongoing learning, providing access to internal specialty consultations and mentorship programs designed to help you elevate your medical knowledge. If your goal is becoming a credentialed technician or moving into a leadership role, we provide the dedicated programs and support necessary to help you achieve your career goals. Our commitment to high-quality small animal medicine ensures we are focused on advanced diagnostic and therapeutic modalities. While we are locally focused, we benefit from the infrastructure of a larger organization, ensuring you have access to the resources needed for complex cases. We emphasize evidence-based practice and encourage our teammates to pursue additional training to keep pace with evolving standards of care. This commitment means you can confidently deliver exceptional care and achieve the best possible outcomes for our patients. Located in Seven Fields, PA, our area offers a comfortable blend of suburban accessibility and nearby natural beauty. Seven Fields is known for being family-friendly and highly accessible, situated conveniently north of Pittsburgh. This location provides a great balance if you are looking for community connectivity, excellent local amenities, and easy access to the cultural and sporting events of a major city, without dealing with the daily rush. It is a wonderful location for professionals looking to plant roots and achieve a balanced personal and professional life.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.