RECEPTIONIST-PRN

Peachford Hospital; Atlanta (GA); On-site; USD 19,000 - 23,000; Full time

Job summary

Peachford Hospital in Atlanta seeks a friendly Receptionist / Switchboard Operator to staff weekends and some evenings as needed. You’ll be the first point of contact for visitors and callers, handling high call volumes and maintaining a welcoming front lobby environment.

Experience in a hospital switchboard is preferred. A high school diploma or GED is required, and the role emphasizes professionalism, accurate information sharing, and customer service excellence.

Qualifications

• High school diploma or GED required.
• Previous hospital switchboard experience preferred.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

Skills

Customer service

Telephone etiquette

Education

High school diploma or GED

Job description

Responsibilities

Job Description

Responsibilities

The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our busy hospital. We are looking for an experienced Receptionist to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A smile and a friendly attitude will help make you successful in this role as you are the first person many of our guests will encounter as they enter the front lobby. It is important that the Receptionist makes a lasting, positive first impression to set the tone for the total guest experience. Also, an ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical for this role.

Peachford Hospital is the Southeast’s premiere behavioral health and addictive disease treatment facility and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford offers inpatient acute care, as well as partial hospitalization and intensive outpatient programs.

For more information on our hospital, follow us on online:

• https://www.linkedin.com/company/peachford-behavioral-health
• peachford.com

What Will You Get To Do?

Receptionists are responsible for completing the following duties and tasks:

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

What Does Peachford Require for this Role?

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

Universal Health Services (UHS): Healthcare Delivered with Compassion

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues exceeding nearing $11 billion in 2019. In 2020, UHS was recognized as one of the World’s Most Admired Companies by Fortune on the Fortune 500; and recognized in Forbes ranking of America’s Top 500 Public Companies.

Headquartered in King of Prussia, PA, UHS has over 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly‑owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job‑related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.