Receptionist - Parkside Animal Hospital

Parkside Animal Hospital - IN; Fishers (IN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Coverage

EAP

Pet care discount

Teladoc access

Job summary

Parkside Animal Hospital in Fishers, Indiana is seeking a receptionist who will manage front-desk duties, greet clients warmly, and support smooth hospital operations. You’ll handle scheduling, records, and payments while promoting preventive care and compassionate service.

Join a network backed by Mission Pet Health, with benefits like medical, dental, vision, a 401k, life and disability coverage, EAP, and pet care discounts. Some weekends/holidays required.

Qualifications

• Customer service oriented with a love for animals.
• Strong communication skills and ability to handle stress.
• Excellent organization and multitasking in a fast-paced setting.
• Collaborative team player with flexibility for weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure seamless care coordination: maintain records, manage schedules, handle transactions.
• Educate clients on preventive care to support pet health.
• Provide a calm, empathetic presence for clients and pets.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software experience

Tools

Veterinary software

Job description

Welcome to Parkside Animal Hospital, a highly respected practice located in beautiful Fishers, Indiana. Our vision is centered on providing pets with quality, compassionate veterinary care, a mission we pursue daily alongside our devoted clients. The community recognizes this commitment, reflected in our exceptional 4.8-star Google rating. We seek dedicated professionals who are ready to immerse themselves in a supportive, mission-driven culture where you can truly do your best work every day.Parkside Animal Hospital is part of a larger network built on a foundation of support and education, ensuring every member of the team succeeds. We believe in investing in you, offering internal resources and programs designed to help all teammates achieve their individual career goals, whether that involves moving into leadership or becoming a credentialed technician. Our dedicated veterinarians, technicians, and receptionists are committed to building relationships with clients and supporting one another, creating a caring and compassionate environment where you feel valued and ready to work alongside your colleagues.You will have the opportunity to practice high-quality, comprehensive medicine encompassing wellness care, preventive medicine, surgery, and a wide range of medical and diagnostic services. As a professional joining our network, you have access to crucial resources, including internal specialty consultations and continuing education, which elevate the level of care you provide. We are committed to ensuring you have the tools necessary to develop your skills, expand your knowledge, and provide the comprehensive care that our loyal clients and their pets expect from us daily.Located in Fishers, Indiana, just northeast of Indianapolis, you are joining a growing and desirable community known for its high quality of life. Fishers offers a welcoming blend of suburban comfort and dynamic development, providing excellent opportunities for dining, recreation, and family activities. The supportive hours of our practice, including closing at 7:00 PM on weekdays and early on Saturday, allow you the flexibility needed to enjoy everything this vibrant area has to offer, ensuring a sustainable work-life balance in a great city.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.