Receptionist/Office Assistant

Stantec; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision plans

401(k) plan

Paid holidays

Vacation days 10–20 per year

Employee stock purchase program

Paid family leave

Job summary

Stantec's Austin office is seeking a dedicated Administrative/Office Services professional to support engineers and architects on critical infrastructure projects. The role emphasizes professionalism, superb client service, and strong organizational skills in a fast-paced environment.

This full-time, in-person position runs Monday–Friday, 8 AM–5 PM at the West 6th Street office. Opportunities exist to grow within the company and support multiple business centers.

Qualifications

• High school diploma or equivalent.
• Minimum five years’ experience in a professional office.
• Strong communication and client service skills.
• Professionalism and ability to handle multiple tasks.
• Excellent organizational and time-management abilities.
• Proficiency with Microsoft Office and office systems.

Responsibilities

• Provide front desk and reception coverage – greet visitors and act as main contact.
• Ensure reception area is tidy and professional.
• Coordinate visitor management, security, and Health & Safety protocols.
• Support meetings, events, Lunch & Learns, including scheduling and catering.
• Administer space management, hoteling, parking, and workspace systems.
• Coordinate onboarding, transfers, seating, and workplace transitions.
• Liaise with property management, vendors, and service providers.
• Manage office supplies, mail, deliveries, and records.
• Support office communications, process improvements, and initiatives.
• Perform other administrative duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Organizational skills

Time management

Attention to detail

Independent work

Team collaboration

MS Office

Office procedures

Problem solving

Adaptability

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

At Stantec, we have some of the world's leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we're building a stronger, more resilient Stantec every day.

Your Opportunity

Stantec's Austin office is currently seeking a motivated, resourceful, and committed individual to contribute to the growth and success of the Administrative/Office Services Team. As an essential member of the team, you will provide various administrative and office services support to a diverse and talented team of engineers and architects designing critical infrastructure projects around the world. The successful candidate must have experience in a similar role, have a high degree of professionalism and communication skills, possess excellent client service skills, hold strong organizational skills with the ability to focus on multiple tasks and changing priorities, anticipate the needs of the office and staff, and have confidence in dealing with a wide range of internal and external clients and personalities. At Stantec, you'll have a chance to form relationships with colleagues and clients, as well as within your community, that will span multiple projects and last lifetimes. Opportunities abound to grow and develop within our company including opportunities to support several business centers within one office.

This position is a full-time in-person role (40hrs/week) Monday through Friday, 8 AM to 5 PM, at our West 6th Street, Austin office location.

Your Key Responsibilities

• Provide front desk and reception coverage – greet and serve as the primary point of contact for employees, visitors, vendors, and callers.

• Ensure reception area is kept tidy and professional.

• Coordinate visitor management activities, office security requirements, and Health & Safety protocols.

• Support meetings, events, Lunch & Learns, and office activities, including scheduling, logistics, room setup, and catering coordination.

• Administer office space management, hoteling, parking, and workplace systems while assisting employees with workspace-related needs.

• Coordinate onboarding, employee transfers, seating arrangements, and workplace transitions.

• Liaise with property management, building services, vendors, and service providers to address facility and operational needs.

• Manage office supplies, mail, deliveries, shipping, records, and general administrative support.

• Support office communications, process improvements, and administrative initiatives that enhance office operations and employee experience.

• Perform other administrative and operational duties as assigned.

Your Capabilities and Credentials

• Strong communication, customer service, and interpersonal skills.

• Excellent organizational and time-management abilities, with the capacity to manage multiple priorities simultaneously.

• Self-motivated with strong follow-through and attention to detail.

• Ability to work independently and collaborate effectively with employees at all levels.

• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.

• Experience using business and administrative systems, databases, document management, and workplace technologies.

• Strong problem-solving skills, sound judgment, and ability to elevate issues appropriately.

• Ability to create clear communications, procedures, and administrative resources.

• Adaptability and a positive, service-oriented approach in a fast-paced office environment.

• Ability to lift up to 25 pounds as required.

Education and Experience

• High School Diploma or equivalent.

• Minimum of five (5) years’ experience working in a professional office environment.

Typical office environment working with computers and remaining sedentary for long periods of time.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

About Stantec

Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what's previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what's possible.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements

Primary Location: United States | TX | Austin
Organization: BC-2127 Shared Services-US Austin TX
Employee Status: Regular
Management Level: Individual contributor
Business Justification: New Position
Travel: No
Schedule: Full time

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.