Receptionist, Multi-Specialty - Full-Time, Days

UChicago Medicine; Illinois; On-site; USD 36,000 - 48,000; Full time

Job summary

UChicago Medicine is seeking a Receptionist for the River East clinic in the greater Chicagoland area. This 100% onsite role supports the Neurology unit by greeting patients, answering calls, and scheduling appointments.

The ideal candidate will have a high school diploma and at least two years in a medical office, with strong interpersonal and computer skills. Join a world-class academic healthcare system committed to patient service and confidentiality.

Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and ability to work well in a team.
• Strong verbal communication and organizational skills.
• Proficient in PC operations and basic email/office software.
• Ability to handle confidential information with discretion.

Responsibilities

• Answer and screen telephone calls courteously and record messages.
• Schedule patient appointments and procedures according to policies.
• Collect patient and insurance information and ensure forms are complete.
• Greet patients and visitors and direct them appropriately.
• Maintain patient confidentiality and respect rights.
• Perform other duties as assigned.

Skills

Phone screening

Scheduling

Customer service

Data entry

Medical office experience

Privacy & confidentiality

Teamwork

Computer literacy

Verbal communication

Multitasking

Education

High school diploma

Tools

EMR systems

Database entry software

Job description

Job Summary

Be a part of a world‑class academic healthcare system, UChicago Medicine Medical Group, as a Receptionist at our River East clinic. This position is 100% onsite. You will need to be based in the greater Chicagoland area.

Essential Job Functions

• Answer and screen telephone calls in a courteous manner and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete, and collect patient and insurance payments.
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• Welcome and greet patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.
• Fulfils organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.
• Performs other duties assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum of two years’ experience in a medical office or hospital setting.
• Familiarity with database entry and applications.
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment.
• Considerable skill in communicating verbally, determining priorities, and organizing work.
• General working knowledge of PC.
• Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.

Preferred Qualifications

• Computerized appointment scheduling experience.

Position Details

• Job Type/FTE: Full‑Time 1.0 FTE.
• Shift: Days – 9 am – 5:30 pm.
• Work Location: Onsite – River East.
• Unit/Department: Neurology.
• CBA Code: Non-Union.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full‑time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits – UChicago Medicine.

Equal Opportunity Employer Statement

UChicago Medicine is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre‑employment physical, background check, drug screening, and comply with flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.