Receptionist - Medication Management Clinic- Full-Time

Universal Health Services; Grand Rapids (MI); Hybrid; USD 32.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401(k) with company match

SoFi Student Loan Refinancing Program

Tuition savings to continue nursing教育

Zusammenfassung

Forest View Hospital in Grand Rapids, MI is seeking a Receptionist for the Medication Management Clinic. This full-time role involves greeting patients, collecting payments, managing schedules, and directing visitors while ensuring privacy and accurate records.

The position requires professional communication, reliable attendance, and clerical accuracy. The successful candidate will work Monday–Friday, 9:00am–5:30pm, around 40 hours per week, and join a team dedicated to high-quality behavioral

Qualifikationen

• High school diploma or equivalent required.
• Accurate typing skills and previous office experience.
• Effective oral and written communication skills and demonstrated interpersonal skills to interact with a diverse population.
• Ability to make independent, responsible decisions upholding hospital policies.

Aufgaben

• Welcomes and greets patients as they arrive for their scheduled appointment.
• Reviews and verifies demographic information and insurance coverage, updating computer system as needed.
• Distributes and reviews patient forms and screening tools.
• Collects co-pays and provides patient with a receipt.
• Schedules patient appointments.
• Monitors waiting room and communicates appropriately with patients about treatment delays.
• Answers the phone in a polite and professional manner, takes complete and accurate messages and/or routes the call to the appropriate member of the clinic team.
• Makes appointment reminder calls.
• Follows up on missed appointments.
• Protects the confidentiality of clinic information and adheres to privacy and patient rights procedures.
• Completes filing as needed and required to ensure patient records are accurate and complete.

Kenntnisse

Communication skills

Customer service

Telephone etiquette

Attention to detail

Typing skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Responsibilities

Receptionist - Medication Management Clinic

Full-Time Opportunity

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. As a part of our continued success and growth, we are seeking qualified applicants for a Receptionist - Medication Management Clinic.

The Receptionist - Medication Management Clinic cordially greets and receives hospital guests, ascertains their needs and appropriately directs visitors. Operates the hospital switchboard in a professional manner and correctly routes calls. Performs admission registration process and a variety of clerical duties. Complies with attendance and punctuality policy. Performs other duties as assigned by supervisor.

Schedule can vary: Monday-Friday 9:00am-5:30pm Approx- 40 hours/week.

Essential Job Responsibilities:

• Welcomes and greets patients as they arrive for their scheduled appointment.
• Reviews and verifies demographic information and insurance coverage, updating computer system as needed.
• Distributes and reviews patient forms and screening tools.
• Collects co-pays and provides patient with a receipt.
• Schedules patient appointments.
• Monitors waiting room and communicates appropriately with patients about treatment delays.
• Answers the phone in a polite and professional manner, takes complete and accurate messages and/or routes the call to the appropriate member of the clinic team.
• Makes appointment reminder calls.
• Follows up on missed appointments.
• Protects the confidentiality of clinic information and adheres to privacy and patient rights procedures.
• Completes filing as needed and required to ensure patient records are accurate and complete.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Education and Experience Requirements:

• High school graduate or equivalent required
• Accurate typing skills and previous office experience.
• Effective oral and written communication skills and demonstrated interpersonal skills to interact with a diverse population.
• Ability to make independent, responsible decisions upholding hospital policies.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.