Receptionist & Insurance Team Member — Growth

State Farm Agent; Hempfield Township (Westmoreland County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Receptionist - State Farm Agent Team Member to join their Hempfield Township office. The role involves greeting customers, managing appointments, and providing exceptional service to support the team. Ideal candidates should have customer service experience, strong communication skills, and a willingness to engage in sales conversations. The agency promotes a positive workplace culture with opportunities for growth and development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

A leading insurance agency is seeking a Receptionist - State Farm Agent Team Member to join their Hempfield Township office. The role involves greeting customers, managing appointments, and providing exceptional service to support the team. Ideal candidates should have customer service experience, strong communication skills, and a willingness to engage in sales conversations. The agency promotes a positive workplace culture with opportunities for growth and development.