RECEPTIONIST - IME

Aultman Health Foundation; Canton (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Aultman Hospital seeks a receptionist to support imaging services. You will register patients, review orders, and coordinate scheduling and transport to ensure smooth daily operations. Professional communication with patients and colleagues is essential.

The role emphasizes compassionate patient care, accuracy in processing forms, and adherence to departmental procedures within a healthcare setting.

Qualifications

• High School diploma or equivalent exists as a minimum requirement.
• Healthcare experience is preferred.

Responsibilities

• Identify each patient and review physician orders for accuracy.
• Receive all outpatients upon arrival. Register, complete necessary forms/consents.
• Schedule Inpatient, Outpatient and other exams and arrange for patient transport.
• Medical record documentation in HIS and RIS or systems required per department.
• Maintain cleanliness of equipment and stock supplies.
• Communicate pertinent information to supervisor or responsible individual.
• Communicate with patients and address any questions or concerns.
• Complete and adhere to knowledge gained through annual employee education.
• Meet and interact with the public in a mature, courteous, and professional manner.
• Utilize technology and programs within the department.
• Maintain attendance standards.
• Adhere to policies and procedures.
• No direct reports for this position.

Skills

High School diploma

Healthcare experience

Education

High School diploma or equivalent

Tools

Computer keyboard skills

Job description

Position Summary

The receptionist works under the direction of leadership in imaging services and provides support as it relates to daily operations. The receptionist must provide patients with focused compassionate care to ensure the patients’ needs are met. The receptionist must communicate with patients and colleagues professionally and efficiently while providing high quality service.

Legal Entity

Aultman Hospital

Position Summary

The receptionist works under the direction of leadership in imaging services and provides support as it relates to daily operations. The receptionist must provide patients with focused compassionate care to ensure the patients’ needs are met. The receptionist must communicate with patients and colleagues professionally and efficiently while providing high quality service.

Department Summary

The department provides support to the patients and colleagues of the imaging services department.

Qualifications

• High School diploma or equivalent.
• Healthcare experience, preferred.

Department Qualifications

• Comfortable speaking and communicating with colleagues and patients.
• Detail oriented.
• Communicate effectively.
• Adaptability to changing work environment or needs.
• Computer keyboard skills preferred.

Responsibilities & Expectations

• Identify each patient and review physician orders for accuracy.
• Receive all outpatients upon arrival. Register, complete necessary forms/consents.
• Schedule Inpatient, Outpatient and other exams and arrange for patient transport.
• Medical record documentation in HIS and RIS or systems required per department.
• Maintain cleanliness of equipment and stock supplies.
• Communicate pertinent information to supervisor or responsible individual.
• Communicate with patients and address any questions or concerns.
• Complete and adhere to knowledge gained through annual employee education.
• Meet and interact with the public in a mature, courteous, and professional manner.
• Utilize technology and programs within the department.
• Maintain Aultman attendance standards.
• Adhere to Aultman policies and procedures.
• No direct reports for this position.

Working Conditions

• Hours may vary as required by job. Weekends and holidays.
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Lunch periods and breaks are coordinated with other staff members to maintain adequate coverage.
• Cross training in areas of the department as required.
• Colleagues may be assigned to different locations within the foundation.
• Other duties and responsibilities as assigned by supervisor.

Hazardous Exposure Category

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Remarks

Lifting 0-10 lbs

Frequent 34-65%

Lifting 10-20 lbs

Frequent 34-65%

Lifting 20-35 lbs

Frequent 34-65%

Lifting 35-50 lbs

Frequent 34-65%

Lifting 50-75 lbs

Frequent 34-65%

Lifting 75-100 lbs

Frequent 34-65%

Lifting over 100 lbs

Frequent 34-65%

Forward Reaching

Frequent 34-65%

Overhead Reaching

Frequent 34-65%

Standing

Continuous 66% of the day

Walking

Continuous 66% of the day

Sitting

Occasional 10-33%

Climbing

Occasional 10-33%

Stairs/Ladder

Occasional 10-33%

Bending/Stooping

Frequent 34-65%

Twisting/Turning

Frequent 34-65%

Kneeling/Squatting

Frequent 34-65%

Crawling

Occasional 10-33%

Pushing/Pulling 0-10 lbs

Frequent 34-65%

Pushing/Pulling 10-20 lbs

Frequent 34-65%

Pushing/Pulling 20-35 lbs

Frequent 34-65%

Pushing/Pulling 35-50 lbs

Frequent 34-65%

Pushing/Pulling 50-100 lbs

Frequent 34-65%

Pushing/Pulling over 100 lbs

Frequent 34-65%

Carrying 0-10 lbs

Frequent 34-65%

Carrying 10-20 lbs

Frequent 34-65%

Carrying 20-35 lbs

Frequent 34-65%

Carrying 35-50 lbs

Frequent 34-65%

Carrying 50-100 lbs

Frequent 34-65%

Carrying over 100 lbs

Occasional 10-33%

Grasping/repetitive sustained

Frequent 34-65%

Fine motor coordination

Frequent 34-65%

Vision: Near/Far/Color

Frequent 34-65%

Hearing: ordinary conversation/other

Continuous 66% of the day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer Disability/Vet.

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.