Receptionist/HR Department Assistant

Econolite Group, Inc.; Anaheim (CA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Weekly PTO accrual

Paid holidays

Medical plans

Dental

Vision

Flexible spending accounts

Direct deposit

401k discretionary match

Identity theft protection

Résumé du poste

Econolite is seeking a Receptionist/HR Department Assistant to deliver exceptional front-desk service and support both internal and external customers. This role will perform a variety of administrative tasks, manage inquiries, schedule meetings, and assist HR processes.

The position involves greeting visitors, processing badges, coordinating mail and deliveries, and supporting internal events. A professional demeanor and strong communication are essential.

Qualifications

• Four+ years in a related field.
• Excellent punctuality and attendance.
• Exceptional customer service skills.
• Strong verbal and written communication abilities.
• Proficiency with MS Office; Teams experience.
• HR experience is helpful.
• Bachelor's degree in HR/Business/Marketing is a plus.

Responsabilités

• Answer, screen, and direct telephone calls; provide high level customer service.
• Calendar management and multi-site meeting coordination across time zones.
• Greet and assist visitors professionally.
• Coordinate shipping with carriers and manage mail distribution.
• Maintain supply room and visitor logs; issue and deactivate badges.
• Enter employee records and schedule HR training; support events.

Connaissances

Customer service

Verbal and written communication

Punctuality & attendance

MS Office proficiency

Adaptability

Formation

Bachelor's degree in HR/Business/Marketing

Outils

Outlook

Word

Excel

PowerPoint

Teams

Description du poste

Econolite is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world.

Econolite's ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity.

The Receptionist/HR Department Assistant provides the highest level of customer service to our internal and external customers and represent the organization at the front desk. This highly visible position will be responsible for performing various administrative tasks, responding to telephone inquiries, scheduling meetings, directing callers to appropriate parties, issuing security access and mail/FedEx. This position will provide support to the Corporate & Human Resources Departments.

DUTIES

• Phone management, answer, screen, and direct telephone calls to the appropriate parties, ensuring inquiries are handled efficiently. Exhibit a high level of customer service to provide exceptional support.
• Calendar management, schedule meetings with multiple participants across various locations and time zones, effectively resolving scheduling conflicts.
• Greet and assist visitors in a professional, friendly, and helpful manner.
• Coordinate and schedule appointments with inbound and outbound carriers, such as: UPS and the Post Office, and troubleshoot any related issues.
• Maintain the supply room, ensuring inventory levels are replenished as needed.
• Receive and distribute incoming mail and parcels to the appropriate departments.
• Maintain the visitor log and front desk duties on a daily basis.
• Responsible for making new employee badges and deactivating them.
• Must be able to use judgement and discretion to recognize emergency situations, following front desk emergency procedures as required.
• Perform various HR tasks, including entering employee records, managing training records, and scheduling training sessions.
• Multitasks across various projects, balancing priorities, and administrative support to maintain smooth operations.
• Help support internal events (company-wide or departmental), such as the holiday event, ad hoc celebrations, etc
• Coordinate and place lunch orders for meetings and company events as needed.
• Assemble and distribute welcome kits for new hires.
• Perform other duties as assigned.

QUALIFICATIONS

• Four + years in a related field. Must be able to demonstrate a professional demeanor and appearance to represent Econolite in a positive and professional manner (smile in your voice).
• An essential function of this role is having excellent punctuality and attendance.
• Exceptional customer service skills with a focus on interpersonal communication.
• Strong verbal and written communication abilities.
• Strong computer software skills using MS Office programs including Outlook, Word, Excel, and PowerPoint. Proficiency utilizing Teams technology. Ability to learn new programs quickly and thoroughly.
• Previous human resources experience is helpful
• Ability to perform duties with minimum supervision and with great degree of accuracy.
• Ability to take up new and different challenges as dictated in a constant changing environment.
• Bachelor's degree in Human Resources, Business Administration, Marketing nice to have .

PRE-EMPLOYMENT

All candidates who accept employment will be subject to a background investigation and drug screening. For applicable roles, candidates who accept employment will also be subject to a Motor Vehicle/Driving Record screening.

COMPENSATION

The base pay range for this full-time non-exempt position is $23.00 - $25.00 per hour plus benefits. Pay ranges are determined by various factors, including role, experience, and location. The pay range displayed reflects the minimum and maximum target for new hire base pay rates for this position. Within the range, actual individual compensation is determined by various factors, including location, job-related skills, experience, and relevant education or training.

BENEFITS

This role is eligible for benefits: weekly pay, weekly PTO accrual, paid holidays. Various medical plans, dental, vision, flexible spending accounts, direct deposit. Basic life, LTD, 401k discretionary match. Other voluntary benefits include: identity theft protection.

DISCLAIMER

The above statements are intended to indicate the general nature and level of work performed by employees within this classification. They are not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, skills, and qualifications required of employees assigned to this job.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, lactation, ancestry/national origin, citizenship, age, disability, arrest and court records, military & veteran's status, Genetic Information & Testing, Family & Medical Leave, or any other classification protected by state or federal law.

We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

An Equal Opportunity Employer - Non-Smoking Facility