Receptionist- H

(Lakeview Post Acute) Florissant Skilled Nursing, LLC; United States; On-site; USD 23,000 - 34,000; Full time

Job summary

PACS is seeking a friendly receptionist to provide general administrative and clerical support in a post-acute healthcare setting. You will greet patients and visitors, answer calls, check in visitors, forward messages, schedule appointments, and maintain the reception area and sign-in logs.

The role requires a high school diploma or GED and preferred previous administrative or receptionist experience. Proficiency with Microsoft Office and basic confidentiality are essential.

Qualifications

• Must possess a high school diploma or GED.
• Previous administrative or receptionist experience preferred.

Responsibilities

• Greet patients, clients, and visitors with a friendly demeanor.
• Answer telephone calls, take messages, or forward calls.
• Check visitors in and direct/escort them to destinations; inform staff of arrivals and cancellations.
• Maintain visitor sign-in log.
• Schedule appointments and manage meeting room bookings.
• Maintain and tidy the reception area; handle mail as needed.

Skills

Microsoft Office familiarity

Administrative support

Reception duties

Education

High School Diploma or GED

Tools

Multiline phone system

Job description

Provide general administrative and clerical support. Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor. Answer telephone calls and take messages or forward calls. Check visitors in and direct or escort them to specific destinations; Inform other employees of visitors’ arrivals and cancellations. Maintain visitor sign in log. Handle incoming and outgoing mail Schedule appointments and maintain meeting room bookings. Maintain and tidy the reception area. Perform other duties as assigned. Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

Supervisory Requirements

This position has no supervisor responsibilities.

Qualification Education and/or Experience

• Must possess, as a minimum, a high school diploma or GED.
• Previous administrative or receptionist experience preferred.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must have basic knowledge of Microsoft Suite products, clerical functions and multiline phone system.

Physical Demands

• The employee must occasionally lift and/or move up to 25 pounds.
• Prolonged use of a desktop or laptop computer.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear.
• Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.
• No travel required.

Work Environment

• The noise level in the work environment is typically low to moderate.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Pay Range: $17-$25

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.