RECEPTIONIST (FULL TIME)

Canteen North America; Rockville (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Cash in on growth

Great team environment

Willing to train

Job summary

Canteen North America is seeking a full-time Receptionist in Rockville, VA. You will be the first impression for guests and will operate the switchboard, ensuring a welcoming and secure visit.

The role requires 2–3 years of client service or reception experience and proficiency with Microsoft Office. Monday–Friday, 7:30 am–4:00 pm; on-site work with benefits and growth opportunities.

Qualifications

• Two to three years of client service or reception experience in a corporate or hospitality setting.
• Strong computer skills and knowledge of office equipment.

Responsibilities

• Greet visitors warmly and direct them to the appropriate personnel.
• Answer phones professionally and route inquiries or take messages.
• Coordinate conference room bookings and notify staff of schedule changes.
• Enforce security policies for arriving and departing visitors.
• Assist guests with wayfinding and building amenities.

Skills

Customer service

Reception experience

Tools

Microsoft Office

Job description

• We are hiring immediately for a full time RECEPTIONIST position.
• Location: Canteen - 2200 Lanier Lane, Rockville, VA 23146. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday, 7:30 am to 4:00 pm. Further details upon interview.
• Requirement: Previous Microsoft Office and customer service experience preferred.
• Perks: Cash in on growth, great team environment, and willing to train!
• Fixed Pay Rate: $18.00 per hour.
• Internal Employee Referral Bonus Available

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

Job Summary

As a Receptionist, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Responsible for establishing a welcome, warm, and professional atmosphere for all clients, recruits, customers and employees.

Essential Duties and Responsibilities

• Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction. Addresses guests and clients by name whenever possible.
• Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests.
• Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc.
• Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.
• Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information.
• Handles car service requests for visitors and staff members.
• Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries).
• Performs other duties as assigned.

Qualifications

• Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Associates At Canteen Are Offered Many Fantastic Benefits

Full-time and part-time positions offer the following benefits to associates

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Canteen maintains a drug-free workplace.