RECEPTIONIST-FT (11a-7p)

Universal Health Services; Atlanta (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Peachford Hospital is seeking a full-time Behavioral Health (Hospital) Receptionist / Switchboard Operator to join our busy front desk in Atlanta. You will be the first point of contact for visitors and callers, needing a friendly demeanor and the ability to handle a high volume of calls while maintaining professionalism.

Located in Dunwoody, Peachford offers inpatient and outpatient services. The role emphasizes answering inquiries, providing information, and ensuring lobby safety as part of a

Qualifications

• High school diploma or GED required.
• Previous hospital switchboard experience preferred.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

Skills

Hospital switchboard experience

Telephone etiquette

Customer service

Education

High school diploma or GED

Job description

Responsibilities

The Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) is needed to work Fulltime during the week at the front desk of our busy hospital. We are looking for an experienced Receptionist to provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A smile and a friendly attitude will help make you successful in this role as you are the first person many of our guests will encounter as they enter the front lobby. It is important that the Receptionist makes a lasting, positive first impression to set the tone for the total guest experience. Also, an ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical for this role.

Peachford Hospital is the Southeast's premiere behavioral health and addictive disease treatment facility and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford offers inpatient acute care, as well as partial hospitalization and intensive outpatient programs.

For more information on our hospital, follow us online:

• https://www.linkedin.com/company/peachford-behavioral-health
• peachford.com

What Will You Get To Do?

Receptionists are responsible for completing the following duties and tasks:

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

What Does Peachford Require for this Role?

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

Qualifications

A high school diploma or GED is required and previous hospital switchboard experience is preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.